Data Centre Technician

3 weeks ago

Durban, South Africa Teraco Full time

**OBJECTIVES**
- Main function of the Job
- Monitoring and maintenance of all Data Centre critical infrastructure
- Performing planned / preventative / predictive maintenance of all infrastructure
- Fault detection of critical infrastructure
- Switching and isolation of MV and LV equipment
- Installing and commissioning of new plant
- Daily walk arounds and inspections of electrical and mechanical systems and equipment
- Wiring of electrical control panels
- Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
- Carrying out preventative maintenance of data center equipment and devices.
- Monitoring system processes to ensure smooth operations.
- Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
- Comply to working methods ensuring that all client SLA and MSA’s are achieved
- Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues

**Compliance**
- Maintain compliance in accordance to all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices

**Skill Requirements**
- Good technical skills
- Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
- Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
- Proactive problem solver, perform rapid and accurate assessments
- Ability to work independently, as well as being a positive team player
- Self-motivated
- Conducts self professionally, exhibits elevated levels of tolerance and patience
- Responsible for continued learning and self-development
- Quick response to potentially critical situations
- Trouble shoot systems and components to identify root causes of failures
- Implement corrective actions promptly to mitigate the negative effects of system changes
- Good Microsoft Office skills

**Qualifications and Experience**
- Qualified Electrician
- A minimum of 2 years post qualification experience
- Relevant data centre experience preferable
- Good knowledge on Data Centre environments and critical infrastructure systems preferable

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