Joint Operation Command Centre

4 weeks ago


Durban, South Africa Fidelity Services Group Full time

**Joint Operation Command Centre (JOC) - Operator**

**Position: Operator - Durban POCC**

**Requirement**:

- PSIRA Grade A Registration and Accreditation
- Matric certificate (Grade 12)
- Computer literate and proficient on all Microsoft programs
- Exceptional attention to details and accuracy
- Knowledge of Electronic Occurrence Book
- Experience/knowledge of monitoring centre
- No criminal record or any pending cases
- At least 2 years’ experience in the Security industry
- Exceptional staff management experience
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Available to start immediately.

**Main duties & Responsibilities**:

- Establish and sustain effective risk management.
- Establishment and maintenance of an effective information network to investigate prioritised crime threats.
- Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.

**Behavioural Competencies**:

- Critical Thinking
- Self-discipline
- Active Listening
- Complex problem solving
- Social Perceptiveness
- Good communication, planning and organizing skills
- Ability to work independently and with own initiative
- Be able to work under pressure and meet deadlines

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



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