Data Centre Operations Specialist

1 month ago


South Beach, KwaZulu-Natal, South Africa Dimension Data Full time
Job Overview
Data Centre Operations (DCO) specialist plays a pivotal role in ensuring the smooth operation of our data centre facilities. With expertise in Mechanical and Electrical management of facilities equipment, this individual will be responsible for managing day-to-day tasks onsite and assisting the Site Manager/Senior Operations Manager in operational tasks such as budgeting, estimating, planning, and objective setting to support installations and assurance.

About the Role
The DCO specialist will manage the implementation of processes and procedures, tools, and techniques for monitoring and managing the performance of automated systems and services. This includes daily inspections of all Data Centre Facilities, logging calls to suppliers and vendors when incidents are identified, and ensuring all incidents are resolved within Service Level Agreements (SLAs).

Key Responsibilities
• Daily inspections of Data Centre Facilities including Generators, UPS, Fire System, Air Conditioning, Electrical Distribution, Access Control, CCTV, and General DC Housekeeping
• Logging calls to suppliers and vendors when incidents are identified and ensure all incidents are resolved within SLAs
• Administration of service sheets, job cards, and monthly reports
• Implementation and enforcement of formal Data Centre policies and procedures
• Provide high-quality access control support and facilitate the IDC experience with clients within IS Data Centres
• Ensure the security and safety of clients and equipment within the IDCs
• Operate and engage with internal IS systems and technologies to drive service delivery
• Attend training sessions and successfully complete assessments
• Occasional travel between DC locations and provision of standby cover on a rotational basis

Requirements
This role requires:
• Data Centre accreditation (CDCE/P/S/FOM)
• Wireman's accreditation
• Technical competency with Data Centre Facilities (Generator, UPS, A/C, Electrical)
• 5-10 years Data Centre Facilities Management and/or Data Centre Engineering Management experience Technical (Electrical – Mechanical) knowledge relevant to Data Centre Operations
• Advantageous: Bachelor's degree in Engineering Facility Management

Perks
We offer a competitive salary and benefits package including medical aid/medical insurance, group life cover, funeral benefit, and minimum 18 days annual leave. Estimated salary range: R700,000 - R1,200,000 per annum.

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