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Call Centre Supervisor
1 month ago
We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.
- Grade 12 (minimum)
- Call centre experience essential
- Well versed in disciplinary procedures
- Able to roster and rotate staff on a daily basis
- Attention to detail
- Ability to listen attentively
- Is aware of correct telephone etiquette
- Keeps client relationships at a professional level
- Maintains high levels of integrity
- Is passionate and enthusiastic
- Good organisational skills
- Good people skills in order to deal with clients at various levels
- Uses Initiative
- Ability to work under pressure
- Computer Literate
- Criminally Clear
- Able to work on weekends
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Call Centre Agent
2 weeks ago
Johannesburg, South Africa Tomuzi Call Centre Full timeJoin Our Team Inbound Call Centre! Are you a people person with excellent communication skills? Do you thrive in fast-paced environments and enjoy helping others? If so, we want you to be a part of our dynamic team at Tomuzi Inbound Call Centre! We are currently seeking enthusiastic individuals to join us as Customer Service Representatives in our inbound...
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Call Centre Supervisor
2 weeks ago
Johannesburg, South Africa Tailormade Solution Full timeWe are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. - Grade 12 (minimum) - Call centre experience essential - Well versed in disciplinary procedures - Able to roster and rotate...
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Call Centre Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Talentcru Full timeOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...
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Call Centre Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeOur client in the telecommunications industry is looking for a Call Centre Supervisor for a contract duration of 3 to 6 months with a potential extension.Role Overview:Responsible for overseeing the Service Centre Consultants to ensure efficient service delivery. The chosen candidate will be in charge of a specific team of consultants (maximum of 20) working...
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Call Centre Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Adcorp Holdings Full timeSynopsisOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Qualification and Experience National Senior Certificate/Grade 1 Relevant Degree/ 3 Year Diploma or Equivalent Experience 58 Years Service Centre Team Leader Experience Knowledge of People...
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Call Centre Supervisor
1 week ago
Johannesburg, South Africa Adcorp Holdings Full time**Synopsis** Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: **Qualification and Experience** - National Senior Certificate/Grade 12 - Relevant Degree/ 3 Year Diploma or Equivalent Experience - 5-8 Years Service Centre Team Leader Experience -...
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Call Centre Supervisor
1 month ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...
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Call Centre Supervisor
4 weeks ago
Johannesburg, South Africa TalentCru Full timeOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...
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Call Centre Supervisor
4 weeks ago
Johannesburg, South Africa TalentCru Full timeOur client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a...
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Call Centre Sales Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Eltel Financial Services Full timeAre you a dynamic and experienced sales professional with a proven leadership track record? We're seeking a results-driven individual to lead and inspire our Call Centre Sales team as a Sales Supervisor, specializing in funeral policy sales. If you have a strong background in sales, along with the ability to mentor and guide a team towards success, this...
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Call Centre Supervisor
2 months ago
Johannesburg, South Africa The Recruiters Full time**Salary**: - Market Related **Description**: - CALL CENTRE SUPERVISOR - Market related salary - JHB (Hyde Park) - Start asap - Open to all. - Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure...
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Call Centre Supervisor
4 weeks ago
Johannesburg North, South Africa Nova Connect Full time**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...
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Call Centre Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeSalary: Market RelatedDescription: CALL CENTRE SUPERVISOR Market related salary JHB (Hyde Park) Start asap Open to all. Our wellestablish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and...
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Call Center Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Ciazcon Full timeCurrently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls.Supporting call centre agents through...
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Call Center Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Ciazcon Full timeCurrently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...
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Call Centre Agent
3 weeks ago
Johannesburg, South Africa Ciazcon Consulting Full time**CALL CENTRE AGENT**: - Ciazcon Consulting- Published- June 14, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Call Centre Agent for Johannesburg, South Africa. Responsibilities of this Post: - Handle inbound and/or outbound calls...
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Outbound Call Centre Sales Supervisor
2 weeks ago
Johannesburg, Gauteng, South Africa Select One Full timeThe Sales Supervisor is responsible for managing the outbound Telesales teams operations and performance including HR/IR principles which requires a strong and knowledgeable leader to contribute the company's overall success.Duties will include but not be limited to:Performance manages the Direct sales team Recruiting and interviewing potential new hires...
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L0 Call Centre Supervisor
2 weeks ago
Johannesburg, South Africa Freedom Won (Pty) Ltd Full timeAs a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to...
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Creole Speaking Call Centre Agent
3 weeks ago
Johannesburg, South Africa Tailormade Solution Full time**Duties and Responsibilities**: We are in need of Creole speaking call centre agents in our JHB call centre. The role of the call centre agent is: - To be the primary contact for the clients that are allocated to him/her. - Conduct outbound calls from a set list and gather information to assist clients in terms of customer satisfaction. - Action all...
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Strategic Head of Call Centre Management
3 weeks ago
Johannesburg, South Africa Pollock and Associates Full timeStrategic Head of Call Centre Management Bank/Fin Services/Insurance ~ Telecommunications ~ Call Centre BPO Johannesburg - Gauteng - South Africa We are currently seeking a Strategic Head of Call Centre Management who will be responsible for overseeing and leading the strategic direction and alignment of all call centre infrastructure, both internal and...