Call Centre Supervisor

We are seeking a skilled and dynamic Supervisor to oversee Call Centre operations and manage the INFOR EAM system's security and administration. This role requires a strong leader who can enhance call centre performance, drive process improvements, and effectively manage user access and data integrity within the INFOR EAM system. **Key...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. - Grade 12 (minimum) - Call centre experience essential - Well versed in disciplinary procedures - Able to roster and rotate...

Key ResponsibilitiesThe Randburg Call Centre Supervisor will be responsible for managing a team of customer service representatives, providing coaching and guidance to ensure they meet or exceed their performance targets.As a supervisor, you will also be responsible for identifying areas of improvement and implementing changes to enhance customer experience...

**Synopsis** Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: **Qualification and Experience** - National Senior Certificate/Grade 12 - Relevant Degree/ 3 Year Diploma or Equivalent Experience - 5-8 Years Service Centre Team Leader Experience -...

Call Centre Manager - JHB North **Requirements**: Own vehicle & SA Driver’s License Must have Call Centre Supervisory or Management experience IT Industry experience would be an advantage Excellent communication skills Must be very patient and have previous experience training junior call centre staff Should be service orientated and strive for...

**Salary**: - Market Related **Description**: - CALL CENTRE SUPERVISOR - Market related salary - JHB (Hyde Park) - Start asap - Open to all. - Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

**Requirements**: - Minimum qualification a matric - Min three years’ experience within a call centre environment - Experience in developing targets - Knowledge of inbound and outbound call centre management experience - Proven sales track record of growing the call centre **Duties**: - Continuous operational and quality improvements of the department -...

What will you do? The Call Centre Supervisor will ensure the department delivers the required performance and deliver and a great customer experience The individual will ensure that through their team, customers receive a friendly, professional and consistently high-quality service helping to resolve various queries, close any sales enquiries, identify up...

Minimum requirements: - Diploma, bachelor’s degree in business administration, Communication, or a related field (preferred but not required). - Proven experience as a Call Centre Supervisor, Team Leader, or similar role. - Strong knowledge of customer service principles and call centre operations. - Familiarity with call centre technology and CRM...

Our client based in Johannesburg Northern Suburbs is looking for strong sales consultants to sell long-term insurance for a well-known financial services company. Must have - 2 years of long-term insurance sales experience - mainly in funeral or life products - Matric **Benefits**: - Weekly Performance bonus of R1 500 if you exceed your weekly targets. -...

Our client based in Johannesburg Northern Suburbs is looking for strong sales consultants to sell long-term insurance for a well-known financial services company. Must have - 2 years of long-term insurance sales experience - mainly in funeral or life products - Matric **Benefits**: - Weekly Performance bonus of R1 500 if you exceed your weekly targets. -...

**Duties and Responsibilities**: We are in need of Creole speaking call centre agents in our JHB call centre. The role of the call centre agent is: - To be the primary contact for the clients that are allocated to him/her. - Conduct outbound calls from a set list and gather information to assist clients in terms of customer satisfaction. - Action all...

**CALL CENTRE AGENT - JOHANNESBURG** **THE ROLE** The role of the call centre agent is to ensure that the professionalism of IAG Cargo is upheld at all times. Making sure that all of our freight forwarding customers are managed in an appropriate manner and that their cargo bookings are made swiftly with the best customer service that can be provided. The...

As a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to...

Call Centre with a starting basic of R5000, inclusive of a R500 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a quote or appointment target. Agents are required to make appointments for financial advisors or making quotes for car insurance companies We also offer sales campaigns with higher basics and lucrative commission's if you...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

Call Centre with a starting basic of R5100, inclusive of a R250 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a 1 sale a day target basic salaries also of 7000 to 10 000 for higher positions We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you...

Job includes basic salary plus commission Overseeing daily operations of the call centre. Hire, onboard, train call centre personnel. Meet set sales targets. Must be customer service orientated & energetic, previous experience in call centre management an added advantage **Salary**: R10,000.00 per month

Call Centre with a starting basic of R5000, inclusive of a R500 attendance bonus, R500 dial time bonus and a R500 bonus for reaching a quote or appointment target. Agents are required to make appointments for financial advisors or making quotes for car insurance companies We also offer sales campaigns with higher basics and lucrative commission's if you...