Call Centre Supervisor

We are seeking a skilled and dynamic Supervisor to oversee Call Centre operations and manage the INFOR EAM system's security and administration. This role requires a strong leader who can enhance call centre performance, drive process improvements, and effectively manage user access and data integrity within the INFOR EAM system. **Key...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a...

**Synopsis** Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: **Qualification and Experience** - National Senior Certificate/Grade 12 - Relevant Degree/ 3 Year Diploma or Equivalent Experience - 5-8 Years Service Centre Team Leader Experience -...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...

Job Title: Call Centre SupervisorTalentCru is seeking a highly skilled Call Centre Supervisor to join our team. As a Call Centre Supervisor, you will be responsible for leading a team of Service Centre Consultants and driving operational service delivery.Key Responsibilities:Lead a team of up to 20 Service Centre Consultants and allocate tasks to ensure...

**Salary**: - Market Related **Description**: - CALL CENTRE SUPERVISOR - Market related salary - JHB (Hyde Park) - Start asap - Open to all. - Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure...

**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...

Job DescriptionTalentCru is seeking a highly skilled and experienced Call Centre Supervisor to join our team. As a Call Centre Supervisor, you will be responsible for leading a team of Service Centre Consultants and driving operational service delivery.Key ResponsibilitiesTeam Leadership: Lead a team of up to 20 Service Centre Consultants and provide...

Minimum requirements: - Diploma, bachelor’s degree in business administration, Communication, or a related field (preferred but not required). - Proven experience as a Call Centre Supervisor, Team Leader, or similar role. - Strong knowledge of customer service principles and call centre operations. - Familiarity with call centre technology and CRM...

As a L0 Call Centre Supervisor specializing in Battery Energy Storage Systems (BESS), you will be a key member of our support team, playing a crucial role in ensuring the seamless operation of our BESS products. Your primary responsibility will be to provide technical assistance to our customers, troubleshoot issues, and collaborate with internal teams to...

**Duties and Responsibilities**: We are in need of Creole speaking call centre agents in our JHB call centre. The role of the call centre agent is: - To be the primary contact for the clients that are allocated to him/her. - Conduct outbound calls from a set list and gather information to assist clients in terms of customer satisfaction. - Action all...

**CALL CENTRE AGENT - JOHANNESBURG** **THE ROLE** The role of the call centre agent is to ensure that the professionalism of IAG Cargo is upheld at all times. Making sure that all of our freight forwarding customers are managed in an appropriate manner and that their cargo bookings are made swiftly with the best customer service that can be provided. The...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

_The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

We are seeking a highly motivated and experienced Call Centre Manager to oversee our customer service operations. The ideal candidate will be responsible for managing a team of customer service representatives, ensuring efficiency, productivity, and customer satisfaction. The Call Centre Manager will play a crucial role in maintaining high service standards...

Insurance Call Centre Staff Reports to: Call Centre Manager Start date: ASAP Remuneration: R 7500 and commission Established brokerage requires experienced call centre staff, to warm up new business leads and assist broker in distributing various insurance products Long term, Short term and Medical. **Requirements**: - Strong communication skills both...

Call Centre Manager Call Centre BPO ~ Manufacturing Johannesburg East, Johannesburg - Gauteng - South Africa Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to...

**Job Description/Duties**: - Call Centre Agent for an IT Services and Repair Centre. **Minimum Requirements**: - Matric - Call Centre Agent, with experience. - IT Sector knowledge. - Excellent English communication skills and customer service.

Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

Respublica is looking for dynamic Call Centre Agents to join the team at Head Office. The individuals must be energetic and a self-starter that can interact and communicate with stakeholders at different levels. To be successful in this position you need to be organized, be able to handle a large volume of inbound and outbound calls, identify customer needs...