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Marketing and Sales Support Executive
1 week ago
Marketing and Sales Support Executive (JB4514)
Fully Remote (Suitable for candidates in South Africa only)
R15 000 to R25 000 a Month CTC
Permanent
A company that designs software tools for Accounting and Finance Professionals, saving time and boosting productivity. Our main product, The Audit Toolbar, is an Excel plug-in built by auditors, speeding up audit tasks by up to 90% and improving quality, standardization, and compliance. It automates data formatting, sampling, testing, and analytics, and works with any audit software, addressing key pain points with simplicity.
The Sales and Marketing Executive supports the sales process for customer growth and help identify new sales for client firms and users. This involves day-to-day management and improvements to the company CRM system, Zoho and support the marketing of the Toolbar for growth, by managing all digital assets and co-ordinating and managing outbound marketing initiatives.
Minimum Requirements
Strong background in B2B sales, marketing, client and user services, or lead generation, ideally in SaaS environments
At least 2+ years of commercial and client/market experience
Proficient in Office 365 (Excel, Word, PowerPoint, SharePoint/Teams)
Knowledge of social platforms, especially LinkedIn
Familiarity with other IT tools like Miro and Canva
CRM experience, preferably Zoho
Excellent verbal, written, and interpersonal communication skills
Effective organization, planning, and problem-solving skills
Creative thinking
Energy and drive
Confident and assertive
Positive “can-do” attitude
Flexible and reliable
Proactive and self-motivated
Able to prioritize important activities
Able to function as a member of a remote team
Duties and Responsibilities
Work with the Sales Team (Client Growth) to directly target specific sectors for new prospects that can be used by telesales to identify new demo opportunities for the Audit Toolbar.
Maintain the company CRM system, Zoho that is used for all sales and marketing engagement
Identify and research sources of suspect data on accounting firms in main sales territories to be provided to the sales function
Clean and maintain the client and user database with Zoho
Manage the lead process from telesales to sales completion to include, telesales team management, performance reporting, lead qualification, demo set up, follow up activity and all CRM logging
Review and refine the lead management process to optimise conversion rates
Work with Client Success to ensure that all users receive a “white glove” experience at the onboarding stage and are optimised for successful use
Ensure all customer and user records are accurately maintained in Zoho
Obtain customer feedback/Trust Pilot reviews/testimonials for use in marketing and publish where possible
Design and launch a customer expansion plan to grow users through referrals and organic client growth
Maintain the company website with updates and improvement
Design and maintain all digital assets
Manage social media feeds on Linked In
Write and despatch a user newsletter (Top Toolbar Tips)
Create video content and video assets
Provide regular reporting on all aspects of the company’s sales and marketing
Create new and innovative ideas to drive our overall lead generation
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
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