Senior Manager Customer Experience

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

Senior Manager Customer ExperienceIsilumko Staffing is seeking a seasoned professional to lead our customer experience efforts. As a Senior Manager Customer Experience, you will be responsible for driving customer satisfaction and loyalty across our organization.Key ResponsibilitiesCollaborate with Operations Delivery and Optimization teams to establish and...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Develop and maintain a deep understanding of...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

About the Role:PARK Senior Villas Chandler is seeking a highly skilled and experienced Tour Consultant to join our team. As a Tour Consultant, you will be responsible for planning and executing group tours, ensuring seamless logistics and exceptional customer experiences.Key Responsibilities:Develop and implement tour itineraries, taking into account client...

About the RoleWe are seeking a seasoned professional to lead our customer journey mapping efforts and drive exceptional customer experiences. As a key member of our team, you will be responsible for designing, implementing, and optimizing customer journeys that meet and exceed our customers' expectations.Key ResponsibilitiesDevelop comprehensive customer...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

About the RoleWe are seeking a highly skilled Customer Journey Mapping Specialist to join our team at Ad Talent. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer experience across all touchpoints.Key ResponsibilitiesCreate detailed customer journey maps to identify key...

About the RoleWe are seeking a highly skilled Customer Journey Mapping Manager to join our team at Ad Talent. As a key member of our customer experience team, you will be responsible for designing, implementing, and optimizing exceptional customer journeys.Key ResponsibilitiesDevelop detailed customer journey maps across all stages and touchpointsAnalyse...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Ad Talent Africa. As a key member of our organization, you will be responsible for designing and implementing strategies that enhance the customer journey across all touch-points.Key ResponsibilitiesCustomer Journey Mapping: Create detailed maps of the customer...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Job Title: Customer Experience ManagerAs a key member of our Logistics Control Center team, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges,...

About the Role:We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Empire Recruitment. As a key member of our operations team, you will play a pivotal role in overseeing the daily activities of our call centre and its dedicated employees.Key Responsibilities:Lead and manage a team of customer service...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Customer Experience SpecialistWe are seeking a highly experienced Customer Experience Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience, loyalty programs, and event disciplines within the automotive OEM industry.Key Responsibilities:Develop and implement customer experience strategies to...

Fuel Attendant Job DescriptionWe are seeking a highly skilled and customer-focused Fuel Attendant to join our team at Serependity Senior Living. As a Fuel Attendant, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of our fuel pumps.Key Responsibilities:Provide excellent customer service and...

Key Responsibilities: - Overall management of selected client accounts. - Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. - Supports the Service Line Manager and Service Line Lead in managing the research team - RA, RE, SRE levels. - Liaises with...