Senior Manager: Customer Experience Avaf

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Job DescriptionWe are seeking a highly skilled Customer Engagement Manager to join our team at ikeja.About the RoleThe successful candidate will be responsible for leading and developing our Customer Engagement Team, ensuring high levels of performance and engagement. This includes motivating the team, driving cohesion, and fostering a positive morale that...

**Job Summary**: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience. **Minimum Qualifications and Experience**: - Diploma: Marketing or healthcare related. - 3 - 5 years in a health care environment. - Experience as a...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

We are currently on a search for a Senior Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. MINIMUM REQUIREMENTS - Applicants must be Trade Tested artisans at minimum N3 certificate level or...

As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage incidents...

Job Summary:Isilumko Staffing (JHB) is recruiting a Customer Experience Manager to lead and manage a team of contact centre agents. The ideal candidate will have a proven track record of delivering exceptional customer service and experience.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyManage and lead a...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

We are seeking a seasoned Customer Experience Manager to lead our high-performing contact centre team. With a strong focus on delivering exceptional customer service, this individual will oversee daily operations, drive productivity, and optimize performance metrics.This is an exciting opportunity for a motivated leader to join our growing global brand and...

Key Responsibilities: - Overall management of selected client accounts. - Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. - Supports the Service Line Manager and Service Line Lead in managing the research team - RA, RE, SRE levels. - Liaises with...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Business Context and Main Purpose of the Job - The main purpose of the geography based IT Manager role is to support the IT Director as a representative for the whole of IT, including the IT Service lines, IT Service Delivery & Global Platforms, with the cluster business teams. - Therefor key to the role is to proactively develop a strong relationship with...

Senior Customer Experience (CX) Cloud Territory Sales manager-2200046I **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** Senior Customer Experience (CX) Cloud Territory Sales Manager Are you as passionate about the Cloud as we are? If so, we want to talk to you! If you are looking to take...