Senior Call Centre Manager

Job title : Senior Call Centre Manager (Financial Services) Job Location : Gauteng, Centurion Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Minimum 7+ years of experience in a Call Centre management role, in the financial services industry. Relevant BCom Degree (Honours...

**ROLE PURPOSE** The main responsibility of the Bidvest Facilities Management Call Centre Agent is to capture customer requests/complaints on SAP received via telephone and/or mail. The agent also needs to have the ability to identify emergencies and escalate according. **MAIN OUTPUTS** **KEY ROLES** - Ability to deal at all levels of the organization -...

Gauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...

**RESPONSIBILITIES INCLUDE**: - Facilitate day-to-day administrative request received from the external call centre. - Communicate information to external call centres or external clients in a professional and timely manner. - Perform all administrative duties, including the finalisation and actioning of requests such as additions, increases,...

We are a credit legal Company based in Centurion and we are looking for strong sales people to join our expanding sales call centre. for more info please call or watssup kaizer at 0749063032. Pay: From R3 000,00 per month

Minimum Requirements: - Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales Specialist - Proficiency in CRM software and basic Computer skills - Previous experience in Call Centre environment within a sales role essential - Prior experience in Vehicle tracking and Security systems sales will be advantageous - Strong communication...

**MISSION** contact centre, from call management to response reaction and measurement, and the secondary mission of assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each shift will be 8 hours. The hours per shift will be 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00. **RESOURCES** - Computer and...

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Minimum Requirements:Must have a minimum of 2 to 3 years experience as a Call Centre Agent and Sales SpecialistProficiency in CRM software and basic Computer skillsPrevious experience in Call Centre environment within a sales role essentialPrior experience in Vehicle tracking and Security systems sales will be advantageousStrong communication and negotiating...

Advert Reference: P14021 Accounts Receivable Officer II (Call Centre) - Centurion Job Title: Accounts Receivable Officer II (Call Centre) - Centurion - Closing Date: 2024/10/22 - Position Available From: 2024-10-10 - Area: Centurion - Actual Place Of Work: Centurion - Position Type: Full-Time - Weekly Hours: 40 - Time Conditions: 5 day Work Week...

Gauteng, Centurion - Market related - Market related Monthly Basic Salary (Market related, Negotiable) CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. - Adding or removing of dependants._ Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address. Sending membership certificates when...

Are you a Maintanance Manager with technical and call center experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Maintenace Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** **Strategy...

Key Responsibilities: - Make 100 calls daily to follow up on expired leads - Assign leads to buyers as requested - Maintain accurate and up-to-date records of all interactions in the CRM system - Save a minimum of 75 deals per month - Provide excellent customer service by addressing client needs and resolving issues promptly - Collaborate with buyers and...

**Senior Sales Manager - Outbound** Are you a dynamic and results-oriented individual with a proven track record in sales leadership? Do you thrive on coaching and guiding teams to success? If so, I invite you to be a pivotal part of a growing organization as a **Senior Outbound Sales Manager**. My client is a leading player in the insurance industry,...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Disclaimer** - As an applicant, please...

**VACANCY - JMC (Journey Management Centre) Officer - TSU International - Centurion** **Job Feed**: We are looking for an experienced Journey Management Centre Officer to join our JMC team at TSU International, Centurion. **Job purpose**: Responsible for the proactive and reactive, direct and indirect monitoring of all TSU International Clients, against...

**Job Advert Summary**: The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service. The role involves managing a team of bank customer service agents, monitoring performance metrics, developing strategies to improve...

**Job Advert Summary**: **Minimum Requirements**: - Grade 12/Matric - Degree/Diploma in Business Admin or Customer service-related field - Min 2 years of working experience in call centre management - Proficient in customer service tools and systems - CRM software knowledge (advantageous) - Strong leadership and team management capabilities, with a track...

Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement...