Manager: Collections and Recoveries Risk
3 weeks ago
- Jobs by Location
- Job by industries
Purpose Statement
To minimise legal risks relating to Collections and Recoveries through:
- Assuming responsibility and full ownership for the planning and day-to-day management of the Operational Risk Support function.
- Supporting the wider Collections and Recoveries Department with complex escalations.
- Managing the audit and civil court order team within Recoveries and Collections.
- Managing and guiding the ARL (Allegations of Reckless Lending) portfolio
Experience
Minimum:
- 4 - 5 years in an audit, or operational risk, or debt management environment
- Banking experience and working with credit granting and affordability assessments
- Experience working with court orders, legal documents/ legal experience
- Experience in audit and risk management (understand audit processes/ worked with internal audit)
- Debt Review (understand the process/ know reckless lending)
- External Debt Collections processes and working alongside attorneys/ debt collectors
- Policy and procedure drafting / complaints / escalations
- Dealing with general queries/escalations (e.g. prescription, in-Duplum, Debt Sale.)
- Comfortable with authorising payments
- Experience in engaging with vendors or debt counsellors
Ideal:
- 5+ years in an audit, or operational risk, or debt management environment
- Experience in working with other business stakeholders in an integrating manner
Qualifications (Minimum)
- Bachelor's Degree in Law or Commerce
Qualifications (Ideal or Preferred)
- Post Graduate Diploma in Law or Commerce
Knowledge
Minimum:
- Relevant legislation
- Prescription and debt sales and working alongside a legal team
- Understanding risk and control and risk self-assessments
- Understanding, identification and guiding key operational risk indicators
- Understanding of civil process
- Understanding of banking reckless lending
Ideal:
- Data and analytics
- Knowledge of relevant software programs (Salesforce, Amazon, JIRA, Confluence)
Skills
- Commercial Thinking Skills
- Communications Skills
- Management skills
- Planning, organising and coordination skills
- Problem solving skills
- Accounting / Financial Services jobs
-
Manager: Outsource Collections
7 months ago
Cape Town, South Africa Armstrong Appointments Full timeOur client in the retail industry based in Cape Town are currently seeking the skills of a Manager: Outsource Collections & Recoveries **Main job function** - Support the Senior Manager in the execution of Outsource collections and Recoveries strategies - Responsible for meeting collections targets by managing day to day relationships with external...
-
Manager: Outsource Collections and Recoveries
6 months ago
Cape Town, South Africa Truworths Full time**Key Responsibilities**: - Support the Senior Manager in the execution of Outsource collections and Recoveries strategies - Responsible for meeting collections targets by managing day to day relationships with external collections agencies - Give input to the development of strategies, policies & procedures; - Support the Senior Manager by implementing and...
-
Head of Collections
6 months ago
Cape Town, South Africa Lula Full time**WHAT WE DO** Lula is an innovative, and human-focused FinTech company on a mission to help small businesses make cash flow. We want to make it fast, simple, Lula for people to run their business through a digital business bank account. If you're looking for a new place to call ‘home' that believes in the potential of the broader SME landscape in South...
-
Head of Collections
6 months ago
Cape Town, South Africa Lula Full time**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...
-
Credit Risk Collections Agent
1 month ago
Cape Town, South Africa Job Crystal Full timeOverall Purpose of the Role: Experience and Skills Required: - Proven track record of improving collections outcomes and operational efficiencies - Experience with collections and recovery strategies is essential. - Hands-on experience in data analytics, statistical modelling, and risk scoring. - Proficiency in data analysis tools (e.g., SQL, R, Python). -...
-
Credit Risk Collections Agent
2 months ago
Cape Town, South Africa Job Crystal Full timeExperience and Skills Required: - Proven track record of improving collections outcomes and operational efficiencies - Experience with collections and recovery strategies is essential. - Hands-on experience in data analytics, statistical modelling, and risk scoring. - Proficiency in data analysis tools (e.g., SQL, R, Python). - Experience with data...
-
Debt Recovery and Collections Specialist
1 month ago
Cape Town, Western Cape, South Africa Property24 Full timeJob DescriptionWe are seeking an experienced Debt Recovery and Collections Specialist to join our team at Property24 in Cape Town, South Africa.About the RoleThis is a fantastic opportunity for a driven and ambitious professional with a can-do attitude to lead our debt recovery efforts. As a Debt Recovery and Collections Specialist, you will be responsible...
-
Outsource Collections Manager
7 months ago
Cape Town, South Africa Right People Solutions Full time**Senior Manager: External Debt Collections & Recoveries** We need an industry expert who will be based at Head Office and be responsible to maximise outsourced early and late stage collections, as well as post charge off collections (recoveries) by effectively engaging and managing a large panel of external debt collections agencies. **Criteria**: -...
-
Debt Recovery Manager
6 months ago
Cape Town, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW: **Job Title**:Debt Recovery Manager **Job Type**:Full-Time, Permanent **Location**:Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation,...
-
Debt Recovery Manager
6 months ago
Cape Town, South Africa ValorVIP Full timePOSITION OVERVIEW: **Job Title**:Debt Recovery Manager **Job Type**:Full-Time, Permanent **Location**:Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation,...
-
Senior Manager: External Debt Collections
7 months ago
Cape Town, South Africa The Roberts Connexion Full time**Senior Manager: External Debt Collections & Recoveries** We need an industry expert who will be based at Head Office and be responsible for maximising outsourced early and late-stage collections, as well as post-charge-off collections (recoveries) by effectively engaging and managing a large panel of external debt collection agencies. **Criteria**: -...
-
Senior Manager: External Debt Collections
6 months ago
Cape Town, South Africa Right People Solutions Full time**Senior Manager: External Debt Collections & Recoveries** We need an industry expert who will be based at Head Office and be responsible to maximise outsourced early and late stage collections, as well as post charge off collections (recoveries) by effectively engaging and managing a large panel of external debt collections agencies. **Criteria**: -...
-
Collections and Recoveries Agent
6 months ago
Cape Town, South Africa Job Crystal Full timeA dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for a Collections & Recoveries Agent. **DUTIES AND RESPONSIBILITIES**: - Daily action of Partner unpaid debit orders (Device and MCA). - Review Diary and AOD arrangements daily. - Notify Partner to suspend settlement/deallocate Device where necessary...
-
Debt Recovery Manager
1 month ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJoin our team and take the opportunity to advance your career in a rewarding role as a Debt Recovery Manager with Communicate Recruitment.Job DescriptionThe successful candidate will be responsible for managing debt risk, handling debtor queries, and collections. The ideal candidate will have experience in credit management, preferably with a minimum of 3-4...
-
Debt Recovery Supervisor
6 months ago
Cape Town, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW: **Job Title**: Debt Recovery Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...
-
Debt Recovery Supervisor
6 months ago
Cape Town, South Africa ValorVIP Full timePOSITION OVERVIEW: **Job Title**: Debt Recovery Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...
-
Call Center Collections Manager
6 months ago
Cape Town, South Africa ValorVIP Full timePOSITION OVERVIEW: **Job Title**: Call Center Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...
-
Debt Management Risk Professional
3 weeks ago
Cape Town, Western Cape, South Africa Capitec Bank Full timeJob Title: Debt Management Risk Professional About the RoleThis is an exciting opportunity to join our team at Capitec Bank as a Debt Management Risk Professional. As a key member of our operational risk support function, you will play a vital role in minimising legal risks relating to collections and recoveries. Key ResponsibilitiesAssume responsibility and...
-
Debt Recovery Manager
6 days ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob SummaryWe are looking for a highly skilled Debt Recovery Manager to join our finance team at Network Recruitment. As a key member of our team, you will be responsible for developing and implementing data-driven strategies to enhance collections processes, maximize cash flow, and minimize bad debts.You will work closely with cross-functional teams to...
-
Call Center Collections Manager
6 months ago
Cape Town, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW: **Job Title**: Call Center Collections Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...