Credit Risk Collections Agent
2 months ago
Experience and Skills Required:
- Proven track record of improving collections outcomes and operational efficiencies
- Experience with collections and recovery strategies is essential.
- Hands-on experience in data analytics, statistical modelling, and risk scoring.
- Proficiency in data analysis tools (e.g., SQL, R, Python).
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Strong Excel skills for financial modelling and analysis.
- In-depth knowledge of credit bureau data, scoring methods, and financial regulations related to collections.
- Proven track record of improving collections outcomes and operational efficiencies.
- Strong analytical skills with the ability to interpret complex data and translate findings into actionable strategies.
- Excellent communication skills to present findings and recommendations clearly to both technical and non-technical audiences.
- Strong problem-solving abilities and a proactive approach to risk mitigation.
- Ability to work collaboratively with cross-functional teams, balancing data-driven insights with operational requirements.
- Analytical mindset with strong financial acumen.
- Effective communicator with the ability to influence decision-making.
- Team player who can collaborate effectively with both technical and operational teams.
- Strong organizational skills and ability to manage multiple projects simultaneously.
Qualification/s:
- Bachelor’s degree in finance, Economics, Data Science, Statistics, Business, Operational research or a related field.
- Master’s degree in a relevant field or professional certifications is a plus.
- 3-5 years of experience in credit risk collections management, preferably within the SME sector.
**Responsibilities**:
- Conduct thorough analysis of the SME portfolio to identify potential risks and trends.
- Develop and implement collection strategies based on data-driven insights to minimize delinquency and improve recovery rates.
- Monitor execution and performance of strategies and ensure that strategies are amended and kept up to date.
- Develop and maintain predictive models for collections to identify early warning signs and take preventative measures.
- Regularly monitor the SME portfolio performance, identifying risk triggers, delinquency trends, and opportunities for improvement.
- Provide actionable insights and recommendations to the Data Science and Operational Collections teams to mitigate risks.
- Develop and maintain dashboards and reports to track key performance metrics (KPIs), delinquency, and recovery rates.
- Help design and implement policies and procedures that reduce the exposure to credit risk.
- Analyse large datasets using statistical methods to inform credit risk and collections strategies.
- Collaborate with the Data Science Manager to improve the accuracy and predictive power of credit risk models.
- Support the Collections team by providing data-driven insights for operational decision-making.
- Prepare and present detailed reports for senior management, summarizing findings and recommendations.
- Work closely with the Head of Collections to ensure that data insights are translated into effective collections strategies.
- Support the implementation of risk-based collections practices, including segmentation of customers and prioritization of collection efforts.
- Provide data support for operational campaigns, customer segmentation, and performance monitoring of collection agents.
- Monitor and evaluate the effectiveness of collection strategies, making data-driven recommendations for continuous improvement.
- Identify early warning signs of credit deterioration in SMEs and proactively engage in pre-collections strategies.
- Ensure compliance with internal risk policies and external regulatory requirements.
- Collaborate with legal and compliance teams to ensure collections activities are conducted within regulatory frameworks.
Pay: R40 000,00 - R60 000,00 per month
-
Credit Risk Collections Agent
1 month ago
Cape Town, South Africa Job Crystal Full timeOverall Purpose of the Role: Experience and Skills Required: - Proven track record of improving collections outcomes and operational efficiencies - Experience with collections and recovery strategies is essential. - Hands-on experience in data analytics, statistical modelling, and risk scoring. - Proficiency in data analysis tools (e.g., SQL, R, Python). -...
-
Credit Risk Manager
1 month ago
Cape Town, Western Cape, South Africa Recruitment Matters Full timeJob Description:Recruitment Matters is seeking an experienced Credit Risk Manager to join our client's team in Cape Town. This role involves managing all credit functions and indirect business activities within the assigned region.Responsibilities:Evaluate creditworthiness of potential customers by reviewing credit reports, financial statements, trade...
-
Collections Agent
6 months ago
Cape Town, South Africa Megan Frg Consulting Full time**About the role**: Opportunity available at a client within the financial services industry for an experienced collections agent to report directly to the collections and recoveries supervisor. **Requirements**: Proven collections experience Proven computer skills and experience with Salesforce essential MS Office skills - Word and Advanced...
-
Credit Risk Manager
3 weeks ago
Cape Town, Western Cape, South Africa LMP RECRUIT Full timeAbout Us: LMP RECRUIT is a leading recruitment agency in the financial services sector. We help businesses find talented professionals to drive growth and success.Job Title: Credit Risk ManagerSalary: $120,000 - $180,000 per annum, depending on experience.Company Overview: As a credit risk manager at LMP RECRUIT, you will play a crucial role in assessing and...
-
Senior Collections Manager
1 month ago
Cape Town, Western Cape, South Africa Nimble Credit Solutions Full timeJob Description:This is an exciting opportunity for a skilled Senior Collections Manager to join the team at Nimble Credit Solutions in Woodstock.About the Role:The successful candidate will be responsible for managing the collections, productivity, and administrative performance of the Collections Agents against set targets. This role involves working...
-
Collections Agent
3 weeks ago
Cape Town, South Africa Virgin Active South Africa Full timeJob title : Collections AgentJob Location : Western Cape, Cape TownDeadline : December 14, 2024Quick Recommended Links Jobs by Location Job by industries Your Purpose.... The purpose of this role is to recover outstanding membership fees in as little time as possible and preserving long-term relationship with the member. To collect the Virgin Active Way,...
-
Collections Agent
2 weeks ago
Cape Town, South Africa Virgin Active South Africa Full timeJob title : Collections Agent Job Location : Western Cape, Cape Town Deadline : December 14, 2024 Quick Recommended Links Jobs by Location Job by industries Your Purpose.... The purpose of this role is to recover outstanding membership fees in as little time as possible and preserving long-term relationship with the member. To collect...
-
Collections Agent
4 months ago
Cape Town, South Africa Virgin Active South Africa (Pty) Ltd Full time**Your Purpose....** The purpose of this role is to recover outstanding membership fees in as little time as possible and preserving long-term relationship with the member. - To collect the Virgin Active Way, collections agent must be polite and sensitive towards our members while also remaining committed to their purpose and persistence - Do the best work...
-
Billing/collections Agent
2 months ago
Cape Town, South Africa 1-grid Full time**About the Billing Agent position**: **Billing Agent responsibilities are**: **Billing Agent | Duties and Responsibilities** - Daily collections on overdue and delinquent accounts - Complying with business procedures - Debt collector management - Customer account management: - Updating Customer records - Account activations/cancellations - Account payment...
-
Collection Agent
6 months ago
Cape Town, South Africa African Unity Life Ltd Full timeAn authorised financial service provider, operating within the long-term insurance industry in South Africa, requires the services of a **Collection Agent**. **This is a 12-month fixed term contract.** **Tasks and responsibilities will include but not be limited to** **Key Responsibilities**: (The primary tasks, functions and deliverables of the...
-
Credit Risk Manager
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob DescriptionAt Communicate Recruitment, we are seeking an experienced Credit Risk Manager to join our team.About the RoleThis is a challenging opportunity for a seasoned professional to take on a key position in managing debt risk and ensuring effective collections processes.Key ResponsibilitiesManage debt risk by analyzing creditworthiness of clients and...
-
Uk Collections Agent
3 weeks ago
Cape Town, South Africa abc Full timeJob Title: UK Collections Agent Location: Cape Town /Permanent Reports To: Collections Agent Key Responsibilities: - Handle inbound and outbound calls to UK clients regarding outstanding debts. - Communicate effectively with clients to arrange repayment plans and schedules. - Maintain accurate records of all collection activities and client...
-
Credit and Collections Analyst
6 months ago
Cape Town, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...
-
Credit and Collections Analyst
6 months ago
Cape Town, South Africa DigiCert, Inc. Full timeat DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...
-
Credit and Collections Analyst
7 months ago
Cape Town, South Africa DigiCert Full time**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...
-
Credit and Collections Analyst
7 months ago
Cape Town, South Africa DigiCert, Inc. Full timeat DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...
-
Senior Credit Risk Analyst
7 months ago
Cape Town, South Africa iLaunch Full timeCreation of score cards Collection strategies Managing credit risk Risk analysis Matric Degree in Finance, Economics, Statistics, Maths or equivalent 6 Years experience as a Risk Analyst within Financial Services Good Understanding of score card provisioning & collection strategies Between 5 - 7 Years
-
Collections and Recoveries Agent
6 months ago
Cape Town, South Africa Job Crystal Full timeA dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for a Collections & Recoveries Agent. **DUTIES AND RESPONSIBILITIES**: - Daily action of Partner unpaid debit orders (Device and MCA). - Review Diary and AOD arrangements daily. - Notify Partner to suspend settlement/deallocate Device where necessary...
-
Senior Credit Risk Manager
3 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob SummaryHR Genie is seeking a seasoned Senior Credit Risk Manager to lead our credit management team in Johannesburg. As a key member of our organization, you will be responsible for developing and implementing credit policies, managing risk, and ensuring compliance with regulatory requirements.About the RoleThis senior-level position requires a highly...
-
Debt Collection Agent
6 months ago
Cape Town, South Africa A1 Financial Services Full timeThis is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting policy holders and negotiate payments and structure payment plans. With potential growth within the company, this could be just the opportunity that you’ve been looking for. Our position is aimed at individuals who are looking for better prospects...