Call Centre Supervisor

**POSITION PURPOSE** This role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents. The responsibility extends to accurate...

**Call Centre Support Supervisor** **INTRODUCTION**: An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an...

**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: Call Centre Operations Manager (Pharma)- Closes: 30 September 2024**Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**Call Centre Operations Manager (Pharma) - Pretoria.**: My Client in the Pharmaceutical...

Job DescriptionHello #Jobseekers!Our client seeks to employ a Call Centre Supervisor with a proven track record in debt recovery and target-driven sales. In this role, you will lead, train, and motivate a team of agents to meet and exceed their goals while driving sales performance.  If you have strong leadership skills, a passion for motivating...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

**Call Centre Operator** **Fidelity Cash Solutions - CashMaster, Midrand** **Reporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the **Call Centre Manager/CRM Manager.** **Minimum Requirements**: - Must possess good communication skills, especially for listening. This is necessary in...

**Working hours**: - Working hours Eastern Standard Time: 9am - 8pm _(16:00 - 03:00)_ - Working shifts, four shifts a week - Monday to Sunday **Job purpose**: **Operationally responsible for selected support agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in...

**Job Overview** The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. **Qualifications and Experience** - Grade 12 - Call Centre or telesales certification - In-depth...

Job Title: Operations Manager - Call CentreWe are seeking an experienced Operations Manager to lead our call centre team in Sandton, Gauteng.About the Role:This is a senior leadership position that requires managing a team of 20 members in a fast-paced call centre environment.The successful candidate will provide leadership, ensure quality control, conduct...

Job Overview The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. Qualifications and Experience Grade 12 Call Centre or telesales certification In-depth knowledge of...

Job Description/Duties:• To communicate with new and existing clients • Handle follow up and new leads and calls• Taking Photos of vehicles to be loaded onto website• Loading of vehicles onto company websiteMinimum Requirements:• Candidate must fully bilingual• Must have a minimum of 2 Years Call Centre experiencein Dealerships• Good...

Job DescriptionWe are seeking an experienced Call Centre Process Analyst to join our team at Boardroom Appointments.As a Call Centre Operational Excellence Specialist, you will be responsible for monitoring calls, assessing agent performance, identifying trends, implementing technology, and conducting competitor analysis.The successful candidate will have...

We are seeking a skilled Call Centre QA and Compliance Officer to join our team! Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call Centre environment. **Minimum Requirements** - Grade 12. - 4-5 years’ experience in a...

**Call Centre Sales Team Leader (JB3255)**: Menlyn, Pretoria, Gauteng - Sales **Call Centre Sales Team Leader (JB3255)** **Pretoria** **R15000 per month plus commission** Responsible for managing the regional business unit and sales force in order to achieve the annual sales budget set for the unit and to optimize the branch and business unit resources...

We are seeking a skilled Call Centre Process Improvement Specialist to join our team at HR Genie in Pretoria, Menlyn. This is a contract position that offers stability, growth, attractive rates, and a great working environment.Key Responsibilities:Call Monitoring: Our ideal candidate will listen to live or recorded calls to ensure agents adhere to company...

Our client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...

Call Centre Agent / Customer Service Representative OpportunityWe are seeking a customer-focused and results-driven Call Centre Agent / Customer Service Representative to join our client's team in Pretoria West.Company Overview:Our client is a reputable pharmaceutical wholesaler dedicated to delivering exceptional service to their customers.Estimated Salary:...

Our client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...

Job SummaryThe Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized,...

About the RoleWe are seeking a highly skilled Senior Call Centre Process Improvement Specialist to join our team at NTT Data. This is an exciting opportunity for a motivated individual to make a significant impact on our call centre operations.Key ResponsibilitiesProcess Monitoring and Analysis: The successful candidate will be responsible for monitoring...