Call Centre Operations Manager

Job Title: Operations Manager - Call CentreWe are seeking an experienced Operations Manager to lead our call centre team in Sandton, Gauteng.About the Role:This is a senior leadership position that requires managing a team of 20 members in a fast-paced call centre environment.The successful candidate will provide leadership, ensure quality control, conduct...

Job DescriptionWe are seeking an experienced Call Centre Process Analyst to join our team at Boardroom Appointments.As a Call Centre Operational Excellence Specialist, you will be responsible for monitoring calls, assessing agent performance, identifying trends, implementing technology, and conducting competitor analysis.The successful candidate will have...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

**Call Centre Operator** **Fidelity Cash Solutions - CashMaster, Midrand** **Reporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the **Call Centre Manager/CRM Manager.** **Minimum Requirements**: - Must possess good communication skills, especially for listening. This is necessary in...

**POSITION PURPOSE** This role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents. The responsibility extends to accurate...

**Job Overview** The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. **Qualifications and Experience** - Grade 12 - Call Centre or telesales certification - In-depth...

Job Overview The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers. Qualifications and Experience Grade 12 Call Centre or telesales certification In-depth knowledge of...

Our client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...

We are seeking a skilled Call Centre Process Improvement Specialist to join our team at HR Genie in Pretoria, Menlyn. This is a contract position that offers stability, growth, attractive rates, and a great working environment.Key Responsibilities:Call Monitoring: Our ideal candidate will listen to live or recorded calls to ensure agents adhere to company...

Our client in the Market Research industry is currently looking for an **Outbound Call Centre Agent **(Remote) **Responsibilities**: - Making outbound calls to business and consumer audiences to conduct market research surveys and collect data. - Conduct interviews and provide top-quality customer experiences. **Requirements**: - Excellent verbal...

**Urgent! Must be able to start immediately** Interviews this Thursday & Friday and appoint by Monday next week **Job Types**: Full-time, Permanent **Salary**: R10,000.00 - R13,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required) **Education**: - High School...

About the RoleWe are seeking a highly skilled Senior Call Centre Process Improvement Specialist to join our team at NTT Data. This is an exciting opportunity for a motivated individual to make a significant impact on our call centre operations.Key ResponsibilitiesProcess Monitoring and Analysis: The successful candidate will be responsible for monitoring...

**Call Centre Support Supervisor** **INTRODUCTION**: An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an...

**Call Centre Sales Team Leader (JB3255)**: Menlyn, Pretoria, Gauteng - Sales **Call Centre Sales Team Leader (JB3255)** **Pretoria** **R15000 per month plus commission** Responsible for managing the regional business unit and sales force in order to achieve the annual sales budget set for the unit and to optimize the branch and business unit resources...

We are seeking a skilled Call Centre QA and Compliance Officer to join our team! Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call Centre environment. **Minimum Requirements** - Grade 12. - 4-5 years’ experience in a...

**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: Call Centre Team Leader (Pharma)- Closes: 30 September 2024**Education Level**: Certificate- **Job Level**: Senior- **Minimum Experience**: 3 - 5 Years**Call Centre Team Leader (Pharma) - Pretoria East.**: My Client is seeking dedicated and motivated Call...

Call Centre Process Analyst - 6-Month ContractTechnical Skills Analytical Skills: Ability to analyze data and identify trends to improve processes and performance.Technical Proficiency: Familiarity with call center software like Office 365 and Excel for data management and reporting.Communication Skills: Strong verbal and written communication skills to...

Job Description/Duties:• To communicate with new and existing clients • Handle follow up and new leads and calls• Taking Photos of vehicles to be loaded onto website• Loading of vehicles onto company websiteMinimum Requirements:• Candidate must fully bilingual• Must have a minimum of 2 Years Call Centre experiencein Dealerships• Good...

Call Centre Agent / Customer Service Representative OpportunityWe are seeking a customer-focused and results-driven Call Centre Agent / Customer Service Representative to join our client's team in Pretoria West.Company Overview:Our client is a reputable pharmaceutical wholesaler dedicated to delivering exceptional service to their customers.Estimated Salary:...

Our client, a managed care organisation based in Pretoria is looking for a Call Centre Agent. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Medical Call Centre Agent Reporting to: Operations Manager Hours: 40 hours per week (Based on a...