High-Performing Call Centre Representative

3 days ago


Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time
Call Centre Agent / Customer Service Representative Opportunity

We are seeking a customer-focused and results-driven Call Centre Agent / Customer Service Representative to join our client's team in Pretoria West.

Company Overview:

Our client is a reputable pharmaceutical wholesaler dedicated to delivering exceptional service to their customers.

Estimated Salary: R35,000 - R45,000 per month

About the Role:

This is a 3-month contract opportunity for a highly motivated and experienced Call Centre Agent / Customer Service Representative to provide top-notch customer support and ensure seamless customer experiences.

The successful candidate will be responsible for taking orders from customers, upselling, ensuring timely deliveries, and handling objections in a professional and courteous manner.

Requirements:

To excel in this role, you must possess:

  • A Matric certificate
  • No less than 2 years' call centre experience or customer service experience in a call centre environment
  • Excellent communication skills, with a strong command of Afrikaans
  • A great track record, as reference checks will be conducted upfront
  • A clear criminal record
  • Ability to start immediately

Key Skills:

The ideal candidate will have:

  • Strong objection handling skills
  • Excellent communication and interpersonal skills
  • Attention to detail and time management skills
  • Telephone etiquette and customer relations skills
  • Relationship building skills

Benefits:

This role offers an excellent opportunity to work with a reputable client and develop your skills in a fast-paced call centre environment.

Location:

Pretoria West



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