Managed Services Operations Manager

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

Job SummaryWe are seeking a highly skilled Managed Services Operations Director to join our team at Dimension Data. As a key member of our operations management team, you will be responsible for overseeing the day-to-day running of our managed services operations.About the RoleIn this role, you will be responsible for ensuring maximum uptime and accurate...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Operations Manager to lead our contact centre team at Telebest.

Job SummaryWe are seeking a highly skilled Technical Service Operations Manager to lead our top-tier service operation, ensuring excellence in response and follow-up to breakdowns within company KPIs. The ideal candidate will have a proven track record of developing a skilled technical team that maintains contract machines safely and cost-effectively,...

**Gauteng**, Sandton** **Negotiable Cost To Company (Market related, Negotiable)** Opportunity Available!! Our leading client in the Automotive Sector is looking to employ an Assistant Services Operations Manager to join their dynamic team in Johannesburg (Sandton). **Administer and maintain the current business systems integration solutions by**: -...

Job Purpose: To lead a top-tier service operation ensuring excellence in response and follow-up to breakdowns within company KPIs. Develop a skilled technical team that maintains contract machines safely and cost-effectively, ensuring machine availability.Key Responsibilities:Visit customer sites and inspect machines to ensure they are serviced and repaired...

Neptune is a leading African Integrated Workplace Management Solutions Provider, offering clients reduced costs, risk and complexities together with increased quality, efficiency and productivity.We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps,...

Telebest is seeking a highly skilled and experienced Contact Centre Manager to lead our customer service operations.Key Responsibilities:Manage and train a team of customer service representatives to deliver exceptional service.Develop and implement effective customer service strategies to improve satisfaction and loyalty.Monitor and analyze customer service...

Job Title: Managed Services Operations ManagerAbout the Role:As a key member of our team at Dimension Data, you will be responsible for overseeing the coordination of customer service and support activities. This will include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of...

**Who are we?** Satrix is he leading provider of index-tracking investment products and exchange traded funds (ETFs) in South Africa, with assets under management invested in the range of ETFs, index-tracking unit trusts, life pooled and segregated portfolios that are specifically tailored for client-specific mandates or retail funds. A core part of the...

Company OverviewWe are a leading global luxury cruise line that is redefining the standards of customer service in the industry.SalaryThe salary for this role is R1,200,000 - R1,800,000 per annum, depending on experience.Job DescriptionThis is an exciting opportunity to join our dynamic team as an Experience Centre Expert. As a key member of our operations...

Role OverviewIn this dynamic position as a Call Centre Manager, you will oversee the fast-paced call centre operations, ensuring smooth processes and driving player satisfaction.You will take charge of leading a high-performing team, developing strategies to enhance efficiency and performance. The ideal candidate will have a deep understanding of the iGaming...

**Job Title: Operations Manager** **Job Summary**: The Operations Manager is responsible for overseeing and improving the day-to-day operations of the organization. This role involves managing staff, developing operational policies, and ensuring that the company meets its goals in efficiency and quality. The Operations Manager will work closely with various...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

At Neptune, we are seeking a highly skilled and experienced Field Operations Manager to lead our water quality services operations. This is a critical role that requires strong leadership, technical expertise, and a focus on delivering high-quality results.About the RoleThe successful candidate will be responsible for the daily management of field sampling...

Job DescriptionWe are seeking a highly skilled Senior Sales and Marketing Manager to lead our Group After-Sales Field Operations team in the South African and Sub-Saharan Region.This is a senior management role responsible for driving business growth, improving customer satisfaction, and optimizing sales performance. The successful candidate will have a deep...

**Job Title**:Operations Manager **Job Holder**: **Reports To**:CEO **Version Dt**: **Job Purpose**: _Please indicate below why the job exists, and its importance to the Department / _ - Company_. An ambitious self motivated who will represent the brand with integrity and leadership towards the achievement of profitability and growth in line with company...

**JOB PURPOSE** Responsible for establishing and maintaining service management processes, frameworks, and standards, with a focus on enhancing service quality, reliability, and user satisfaction. Align technology solutions with business goals, by managing a team to ensure the efficient and effective provision of IT services, support, and solutions....

**Who we are** We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and...

About the RoleWe are seeking an experienced IT Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will be responsible for overseeing the coordination of customer service and support activities, including the delivery of pre- and post-sales services, customer care, and retention.Key...