Senior Customer Service Operations Manager

Hello Group Recruitment is seeking an experienced Senior Call Centre Manager to lead our team in delivering exceptional customer service in the financial services industry.The successful candidate will have a minimum of 7+ years in Call Centre management, with experience in managing a team of 100 Customer Service Consultants. This individual will be...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Operations Manager to lead our contact centre team at Telebest.

About the RoleWe are seeking a highly skilled Senior Service Operations Coordinator to join our team at Neptune.The successful candidate will be responsible for maintaining high levels of service on an ongoing basis and providing excellent customer service.Key ResponsibilitiesMaintain accurate records and reports to ensure smooth service operations.Develop...

The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing...

Key Responsibilities:Lead the customer service team in delivering high-quality services and exceeding customer expectations.Develop and implement effective processes to improve efficiency, productivity, and quality.Analyse data and metrics to identify areas for improvement and develop strategies to address them.Collaborate with cross-functional teams to...

Company OverviewWe are a leading global luxury cruise line that is redefining the standards of customer service in the industry.SalaryThe salary for this role is R1,200,000 - R1,800,000 per annum, depending on experience.Job DescriptionThis is an exciting opportunity to join our dynamic team as an Experience Centre Expert. As a key member of our operations...

Neptune is a leading African Integrated Workplace Management Solutions Provider, offering clients reduced costs, risk and complexities together with increased quality, efficiency and productivity.We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps,...

Job Purpose: To lead a top-tier service operation ensuring excellence in response and follow-up to breakdowns within company KPIs. Develop a skilled technical team that maintains contract machines safely and cost-effectively, ensuring machine availability.Key Responsibilities:Visit customer sites and inspect machines to ensure they are serviced and repaired...

We are Pragma, a dynamic and fast-paced organization seeking an exceptional Senior Operations Manager to join our team.As a key member of our operations team, you will play a vital role in managing large volumes of work orders, making decisions, and solving problems independently.This is a challenging and rewarding opportunity for someone who thrives in a...

Role OverviewIn this dynamic position as a Call Centre Manager, you will oversee the fast-paced call centre operations, ensuring smooth processes and driving player satisfaction.You will take charge of leading a high-performing team, developing strategies to enhance efficiency and performance. The ideal candidate will have a deep understanding of the iGaming...

FunctieomschrijvingDescriptionOversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization’s products.Operations management:Responsible for the day to day running of the Operational...

Job DescriptionThe Senior IT Service Delivery Manager is responsible for ensuring seamless service delivery to clients, guaranteeing their IT infrastructure and systems remain operational. This involves proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to restore services to clients in...

**Are you passionate about horses and creating unforgettable experiences?**: We are looking for a **Customer Service and Operations Coordinator** to join our team and help deliver exceptional adventures to riders, ensuring they have the best experience from start to finish. If you are well-travelled and interested in horses, this is the perfect role for...

We are seeking an experienced Senior Call Centre Manager with a minimum of 7+ years in Call Centre management to lead our team in delivering secure and exceptional customer service in the financial services industry. The role involves managing a team of 100 Customer Service Consultants, ensuring operational efficiency, meeting performance targets, and...

Our client is looking for a VP Customer Service SSA to lead and enhance the customer service function across the region. This role is integral to delivering exceptional customer experiences and driving operational excellence.Responsibilities:Define and implement the regional customer service strategy aligned with global vision and business objectives.Set...

Our client is looking for a VP Customer Service SSA to lead and enhance the customer service function across the region. This role is integral to delivering exceptional customer experiences and driving operational excellence.Responsibilities:Define and implement the regional customer service strategy aligned with global vision and business objectives.Set...

**Are you passionate about horses and creating unforgettable experiences?** We are looking for a **Customer Service and Operations Coordinator** in **Parkmore, Sandton** to help deliver exceptional adventures to riders and give them the best experience from the very beginning. **Why You'll Love This Role**: - ** Sales & Engagement**: Follow up on...

Job Title: Senior Hospitality Operations ManagerWe are seeking a highly skilled and experienced Food and Beverage Manager to join our team at ANEW Hotel Highveld in Mpumalanga, Witbank.About the Role:The successful candidate will be responsible for creating a positive first impression for our guests, exceeding their expectations through efficient delivery...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary We...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...