Key Account Manager

2 weeks ago

Pretoria, South Africa BSI Full time
Job title : Key Account ManagerJob Location : Gauteng, PretoriaDeadline : December 28, 2024Quick Recommended Links
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Responsibilities

  • Manage and grow BSI’s  SA Regional Key Accounts business to drive cross-division new business development within the impartiality rules at senior levels in all relevant sub-regions for the nominated accounts.
  • Drive Key account relationships and long-term profitability of all nominated Regional/Local Key Accounts.
  • Develop an Account Plan for each account with key regional yearly objectives to fulfill client needs leveraging BSI’s geographic and division portfolios. 
  • Orchestrate the execution of the account strategy and ensure no conflict of interest exists in the account plan between streams.
  • Monitor global leads/opportunities to identify potential conflicts of interest and fully vet the opportunity against the current BSI COI policy.
  • Be an active member of the Global Account Community and liaise with the other Key Account Managers and Key Account Directors on a regular basis in leading the adoption of the key account tools, legal documents and pricing frameworks.
  • If an MSA is in place for the nominated account(s), manage implementation, ensure compliance (including contract variation and negotiation of pricing) and ensure statement of work(s) across the business reference the MSA.
  • If no MSA is in place for this account, engage all relevant stakeholders with the objective to draft and implement as required.
  • Coordinate and drive cross-regional account management for existing contracts.
  • Promote an innovative and co-creation ‘innovation’ mindset within accounts by identifying new product development opportunities and working together with Divisions. Coordinate the product/service initiatives in line with and integrated in the overall BSI strategy.
  • Based on account growth aspirations, develop an annual sales and revenue target for each account in collaboration with divisions, sectors, and country/regions; and liaise with divisions on commercial pricing for both new and existing contracts globally.
  • Through collaboration with the relevant division teams ensure any client specific KPI’s are achieved and service delivery levels met or exceeded. 
  • Coordinate internal/external communication at all levels both within BSI and the Client on all projects to ensure BSI maintains a client centric mindset and coordination of commercial activities across the group.
  • Facilitate relationship building between key account personnel and internal stakeholders to broaden the BSI reach with customer decision-makers and influencers.
  • Provide ongoing quarterly reporting to Key Account teams complete the annual account reviews.
  • Lead the regional virtual account team across geographies and divisions to deliver on the global/regional key account plan. 

Candidate Specifications:

  • A minimum of 5 years of experience in sales and account management
  • Background in Certification
  • Willing to travel
  • Proficient in MS, with particular expertise in PowerPoint for creating client presentations, and in Salesforce

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