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Key Accounts Manager- Rosslyn
3 weeks ago
Our client has an exciting career opportunity for a dynamic Key Accounts Manager to join their Key Accounts team based at Rosslyn.
**Responsibilities**:
ö Build and Maintain Client relationships.
ö Assume full responsibility for the existing client accounts.
ö Address and resolve issues/queries and report back to relevant parties.
ö Constantly explore opportunities to expand and grow within the existing Client Base
ö Can engage in consultative selling and has a business solutions approach, including the ability to understand client’s business needs.
ö Prepare, manage presentations, proposals and account plans.
ö Meet and exceed defined and assigned sales targets.
ö Effectively forecast, plan, implement and deploy projects for clients.
ö Define and adhere to Prompt response time and methodologies to client queries.
ö Define SLA’s
ö Ensure adherence to agreed SLA’s.
ö Ensure Clients are at all times informed on all Products and Services
ö Analyze and map the client process and equipment volume/type flow.
ö Update and maintain customer contact detail: (Finance, Logistics, Purchasing, Scan users/web capturing users, production)
ö Plan and facilitate Client education on new technologies and developments (products and services)
ö Proactively identify issues that may influence a current client to review their affiliation.
**Requirements**:
- Matric / Grade 12
- Relevant Qualification
- At least two years experience in a similar position
- Valid driver's license and own reliable vehilce
- For more information please contact:
**Elsabe Olckers
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