CRM Presales Consultant

4 months ago

Johannesburg, South Africa Deka Minas (Pty) Ltd Full time

A leading SaaS platform provider is looking for a presales professional, who will work in close collaboration with sales teams to create solutions and drive business closures. 

Key Responsibilities:

  • To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding.
  • Present and demonstrate end-to-end product capabilities to all required point-of-contacts at prospect’s / customer’s end.
  • Create Solution Document / Business Proposals, respond to RFQs/RFPs and create quick proof-of concepts / custom demos / integrations to help sales team negotiate contracts and drive deal closures.
  • Understand the software and tools’ ecosystem of each prospect/customer and come up with most optimal ways of connecting the company to them.
  • Assess the customer needs and arrive at the best solution via close collaboration with client’s POCs, sales team, product/technology team, delivery team and partner teams, as required.
  • Gain thorough understanding of the product/platform and continuously learn from new product updates and pitch them appropriately to the clients, based on their requirements.
  • Gain continuous knowledge of the competition landscape and their offerings across all required domains and regions.
  • Providing continuous feedback to product development / delivery team / sales team w.r.t. new trends / solution expectation from the customer sides based on market demand / research.
  • Continuous engagement with technology, delivery, partners, and 3rd party technology vendors to drive innovations and enhancements to product / platform, thereby creating new opportunities for up-sell / cross sell across various domains / business verticals and across all regions.
  • Follow best practices and drive process efficiencies / automations & technology innovations.
  • Should aim to become the solution expert and go-to-person for the regional sales team to provide solutions to cater to various customer demands and business needs.
  • Build strong relationships with clients & partners and continuously explore upsell / cross-sell opportunities for company products or services with them, in close collaboration with the Sales Team / Customer Success Team.
  • Participate actively and deliver Knowledge Sharing Sessions & Trainings to internal teams / partners.

Requirements:

  • 2-4 years of experience in Pre-sales role (preferably in Manufacturing/Automotive/Healthcare/Real estate domains or working in a CRM product organization).
  • Excellent written and verbal communication (English) skills.
  • Excellent presentation and demonstration skills, addressing all key pain points of the client at hand.
  • High degree of expertise in making presentations / proposals and contracts with good commercial sense.
  • Excellent aptitude, problem-solving skills and quick prototyping / proof-of-concept-creation skills.
  • Should have good exposure and experience w.r.t creating business / commercial proposals and responding to RFQs / RFPs etc.
  • Should be passionate about customer-facing roles.
  • Ability to grasp new technologies and drive executions quickly.
  • Good understanding of how cloud-based platforms/applications are delivered and consumed.
  • Good understanding of unique features and challenges of SaaS applications (web and mobile)
  • Should be focused on delivering results with Quality and possess the ability to multitask.
  • Should have excellent work ethics and be a wonderful team player and collaborator.

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.

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