Customer Service Call Centre Representative
8 months ago
Join the exciting world of craft brewing
A leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for delivering top-notch customer service, we'd love to hear from you
Position Overview:
As a Customer Service Call Centre Representative, you will be a crucial part of our customer support team, providing exceptional service to our valued customers. In this ad hoc role, you will handle customer inquiries, resolve issues, and assist customers with their queries, primarily via phone calls. This position offers a flexible schedule, making it a great fit for individuals seeking part-time or occasional work.
Key Responsibilities:
- Handle incoming customer inquiries and provide prompt and courteous assistance.
- Address customer concerns and resolve issues effectively and professionally.
- Provide information about our brewery's products, including beer varieties, promotions, and availability.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure a seamless customer experience.
Qualifications:
- Excellent communication skills, both verbal and written.
- Strong customer service orientation with a friendly and patient demeanor.
- Enthusiasm for beer and a willingness to learn about our products.
- Ability to work independently and as part of a team.
- Previous customer service experience is a plus, but not required
-
Customer Service Call Centre Representative
8 months ago
Johannesburg, South Africa Isilumko Staffing Full timeJoin the exciting world of craft brewing A leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for...
-
Customer Service Call Centre Liaison
1 month ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full timeIsilumko Staffing is a leading brewery company renowned for its exceptional beers and commitment to customer satisfaction.We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity.**Position Overview:**As a Customer Service Call Centre Liaison, you will be a crucial part of our customer...
-
Call Center Customer Service Representative
6 months ago
Johannesburg, South Africa Advanced Call Center Technologies, LLC Full timeBrand New Site in Johannesburg. Advanced Call Center Technologies is seeking Bilingual (French/French Canadian) Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice...
-
Customer Service Representative
2 weeks ago
Johannesburg, South Africa JT Call Centre Solutions Full time**Key Responsibilities**: 1. Respond to customer inquiries, concerns, and issues in a timely and professional manner. 2. Provide accurate information about products, services, policies, and procedures. 3. Resolve customer complaints and issues efficiently and effectively. 4. Process customer orders, returns, exchanges, and cancellations. 5. Escalate...
-
Call Centre Customer Service
3 weeks ago
Johannesburg, South Africa SETI Management Full timeCall Centre Agents / Customer Care Agents Needed Urgently No Experience required WhatsApp.. 0837196404 Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the...
-
Multilingual Call Centre Representative
2 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeIsilumko Staffing (JHB) is seeking a talented Multilingual Call Centre Representative to join their team in Johannesburg on a permanent basis. The ideal candidate will have a strong track record of providing exceptional customer service and a passion for working in a dynamic, fast-paced environment.The successful candidate will be responsible for engaging...
-
Customer Service Representative
3 weeks ago
Johannesburg, Gauteng, South Africa IIE MSA and IIE Varsity College Full timeAbout the JobJob title : Call Centre Operators X3 (Fixed-Term Contract) - GautengWe are seeking a highly skilled Customer Service Representative to join our team at IIE MSA and IIE Varsity College.
-
Call Centre Agent
7 months ago
Johannesburg, South Africa FirstRand Full timeJob Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met Hello Future Call Centre Customer Service Representative Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products...
-
Outbound Call Center Representative
4 months ago
Johannesburg, South Africa Smartworks Service Full time**Job Description: Outbound Call Representative** **Position**: Outbound Call Representative / Appointment Setter **Location**: Remote **Job Type**: Full-time Pay: $6.00 **Responsibilities**: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Recruitment Dynamix.Job SummaryThe successful candidate will be responsible for handling customer inquiries, providing product information, and closing sales. This is an excellent opportunity for individuals with a passion for sales and customer service to grow their career...
-
Customer Service Representative
4 months ago
Johannesburg, South Africa Advanced Call Center Technologies, LLC Full timeAdvanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a...
-
Customer Service Representative
2 months ago
Johannesburg, Gauteng, South Africa CallForce Full timeJob Title: Customer Service RepresentativeAbout the Role:We are seeking a Customer Service Representative to join our team at CallForce. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Receive and respond to customer inquiries via phone, email, or chatDeal with...
-
Call Centre Agent
5 months ago
Johannesburg, South Africa Merchants Full timeCall Centre Agent Position Overview: As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer...
-
Customer Service Representative
4 weeks ago
Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full timeAt Recruitment Dynamix (Pty) Ltd, we are seeking a skilled Customer Service Representative to join our team.The estimated salary for this role is R 25,000 - R 35,000 per month, depending on experience and qualifications.About the RoleThe Customer Service Representative will be responsible for handling in-bound calls and processing orders. This is a crucial...
-
Customer Service Representative
1 month ago
Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full timeAdvanced Call Center TechnologiesWe are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team in Johannesburg. As a customer-focused individual, you will be the voice of our company, providing exceptional service and support to our clients.About the Role:The ideal candidate will have excellent communication and interpersonal skills, with a passion for...
-
Call Centre Supervisor
7 months ago
Johannesburg North, South Africa Nova Connect Full time**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...
-
Customer Service Representative
2 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeJob DescriptionWe are seeking a dedicated and enthusiastic customer service representative to provide professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims, benefits, and general...
-
Call Centre Agent
6 months ago
Johannesburg South, South Africa SydSen Recruit Full timeCall Centre Agent - JHB South **Minimum Requirements**: - Matric or higher tertiary qualification - Code 8 license - Minimum 2 years experience in similar role - Proven customer support experience or experience as a Client Service Representative - Strong phone contact handling skill and active listening **SYDSEN RECRUIT (Follow us on Facebook, Instagram...
-
Randburg Call Centre Supervisor
4 days ago
Johannesburg, Gauteng, South Africa iSON Xperiences Full timeKey ResponsibilitiesThe Randburg Call Centre Supervisor will be responsible for managing a team of customer service representatives, providing coaching and guidance to ensure they meet or exceed their performance targets.As a supervisor, you will also be responsible for identifying areas of improvement and implementing changes to enhance customer experience...
-
Service Call Centre Agent Johannesburg
7 months ago
Johannesburg, South Africa HotelJobs.co.za Full time**SERVICE CALL CENTRE AGENT - JOHANNESBURG - R12000 to R14000 based on experience and qualifications.** We are recruiting two motivated and detail-oriented SERVICE CALL CENTRE AGENTS to join a Catering Supply Company’s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening...