Client Relationship Consultant

13 hours ago

Johannesburg, South Africa LabourNet Full time
Job title : Client Relationship ConsultantJob Location : Gauteng, JohannesburgDeadline : December 07, 2024Quick Recommended Links
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  • The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships by engaging with prospective and existing clients. Through these engagements, the CRC will be expected to generate new business by identifying prospective clients’ needs and infiltrating their existing client base for cross-service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base by implementing various Client Relationship Audits (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/ region in number and value whilst ensuring product saturation within the allocated client base.

You have the opportunity to improve compliance in this position.

  • Looking at the challenges the world is facing today, LabourNet’s purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.

You are responsible for, Inclusive of, but not limited to:

  • Providing Compliance Solutions
  • Key Account Management
  • Market and Industry Research
  • Networking and Marketing Including via Professional and Social Media Platforms
  • Lead Generation
  • Pipeline Management 
  • Reporting

You are a part of

  • Our people are experts in their field, passionate about what they do, and constantly seek to exceed the expected standard. Our people pride themselves on delivering best practices.

Qualifications:

You'll need a customer-first mindset and the following skills to succeed in this role:

  • 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:
  • Marketing and selling of professional consulting products & services
  • Development of client relationship strategies for sales and retention
  • Development of client satisfaction strategies and measurement tools
  • Preparing budgets, business proposals, and client presentations
  • Working on client relationship management (CRM) software/systems
  • Networking and building of pipelines in accordance with sales velocity formulas
  • Client resolutions and acting as the first line of contact for client enquiries, needs, or concerns
  • Key Account Strategies and Management
     

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