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HR Data

3 months ago

Centurion, South Africa Clinigen Full time

We're looking for HR Data & Systems Analyst to play a vital part in supporting data-driven decision-making by providing data and insights to the HR function and wider business stakeholders, as well as leveraging maximum efficiency and value from our HR systems.

People Data Reporting & Analytics (45%)

  • Develop and maintain a dashboard/suite of People KPI’s on a scalable (functional BU to global) level, to include:
    • Key recruitment metrics e.g. time to fill and hiring costs
    • Retention, turnover and internal mobility rates
    • Benchmarked reward framework data in relation to compensation and benefits
    • Analysis of employee engagement data employee performance objectives, reviews and personal development
  • Ensure the recurring reporting schedule is fulfilled in an accurate and timely manner, to include:
    • Completion of the Monthly Board Report (MBR) report for the HR function
    • Provision of Monthly Board Report (MBR) data to the HR Business Partners for their respective functions
    • Provision of people data reporting to business stakeholders to support wider systems alignment e.g. Quality eQMS, IT Azure directory
  • Provide global data for annual/cyclical HR processes such as:
    • Salary and bonus review
    • Performance management
    • Benefit renewals & take-up analysis
    • RFI data submissions
  • Analyse HR data to identify trends, patterns, and insights that can inform strategic HR decisions, and identify opportunities for improving HR processes and systems based on data analysis.
  • Partner on data-driven projects both within the HR team and wider business; take part in requirements gathering with stakeholders to understand their data needs and utilise knowledge of HR and Clinigen processes to shape the reporting offering and relevant insights.
  • Collaborate with Group Finance to ensure headcount and cost centre information is aligned cross-functionally
  • Support ad-hoc data requests from the CPO and HR team in a timely and collaborative way, to ensure a right first time approach

People Data Management (30%)

  • Act as global SME for the HR systems and have centralised oversight of data management, ensuring accuracy and completeness.
  • Ensure HR data is managed in compliance with relevant regulations and company policies, maintaining data security and confidentiality.
  • Collaborate with the HR Operations team and wider HR function to promote and train a best-practice approach to data collection, management and storage
  • Run regular people data quality checks across our HR systems and spreadsheets and collaborate with/educate the wider HR team to support the clean & available data across the HR data infrastructure
  • Process global bulk people data requests (creation, updates, logbooks)

HR Systems & Infrastructure (20%)

  • Lead on HR system and Artificial Intelligence (AI) automation projects as well as continuous improvement initiatives.
  • Maintain current HR system links (e.g. PHR to C1) in order to minimise manual workarounds and duplication, and leverage new links as and when they become available
  • Lead on the development and implementation of new HR platforms, people data business intelligence and data products
  • Maintain a suite of HR system training documents and deliver system and reporting training to the HR team and wider business as required
  • Provide centralised ‘2nd line’ support for all global HR systems (PeopleHR, ClinigenOne, Clear Review, Peakon, etc) to include:
  • Data provenance, configuration, troubleshooting, report building and maintenance
  • Coordination of all project stages within the implementation of upgrades/updates to existing systems including testing and training rollout

Project/Process & Operations Support (5%)

  • Respond to specific people data/systems ticket escalations as part of the HR Ops team in line with SLA’s as required
  • Become the HR SharePoint SME ownership from a HR Operations standpoint and ensure the Public and Private sites are well maintained
  • Manage the monthly org chart process, coordinating with the global HR team to ensure documentation is up to date and accurate
  • Support HR Operations project and process coordination through planning and regular reviews and contribute to global HR efforts.
  • Provide ad-hoc data support to the HR Operations team during peak periods as required

Requirements

  • The ideal candidate will have demonstrable experience as an HR Analyst or similar role, preferably within a global business
  • Strong background in HR information systems, reporting and data analytics.
  • Up to date knowledge of people processes and experience of applying these to create value-add HR metrics
  • Analytical mindset with the ability to translate complex HR data into meaningful charts, reports and presentations, showing key themes and trends that are suitable for the relevant audience
  • High levels of attention to detail and accuracy
  • Highly computer literate and experienced operating with all Microsoft Office software, particularly Excel
  • Proficient in utilising data analysis tools and methodologies (Power BI, SQL, Python, coding)
  • Ability to work autonomously and make independent decisions
  • A relevant qualification in Human Resources, Business Administration or relevant field would be beneficial for this role
  • Previous experience working in the pharmaceutical/healthcare/life sciences industry is advantageous