IT Technician

3 months ago

Randburg, South Africa West Coast Personnel Full time

Intro:

As an IT Technician, you will be the first point of contact for technical support, responsible for managing networked computers, hardware, LAN, low-level server support, software, and printer environments. You will troubleshoot and resolve IT issues, ensuring seamless operations for our users.

Key Responsibilities:

  • Provide first-line support for networked computers and manage related hardware.
  • Handle LAN and low-level server support.
  • Offer software support for various applications and systems.
  • Maintain and manage the printer environment.
  • Troubleshoot and resolve IT issues as they arise.
  • Communicate technical information effectively to non-technical users.

Skills & Experience Requirements:

  • Matric
  • A+ Certification
  • N+ Certification
  • Minimum of 1-2 years of working experience in a similar IT environment.
  • Working knowledge of networks and network topologies.
  • Hands-on experience and a willingness to learn.
  • Proven ability to solve problems effectively.
  • Excellent communication and interpersonal skills.
  • Good working knowledge of Microsoft 365 packages.
  • Ability to work independently and follow established procedures.
  • Must have own transport and a valid drivers license.
  • Experience with remote monitoring tools and remote support tools.
  • Knowledge of VOIP systems is advantageous.
  • Experience with hardware and software installation, configuration, and troubleshooting.
  • Strong problem-solving and analytical skills.
  • Experience with network security and firewalls is a plus.

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