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Health Representative

4 months ago

Sandton, South Africa Pfizer Full time

This is a 12-month contract role

POSITION SUMMARY

Responsible for the promotion and achievement of targets for a given portfolio of products through the different sales & promotion activities within a certain geographic territory.

POSITION RESPONSIBILITIES

Product Promotion & Sales:

Promote products to primary care clinics in the Public Market in order to achieve territory plan objectives Effective selling skills. Achievement of territory Sales Targets. Achievement of activity objectives. Providing approved information to Health care professionals on Pfizer products, e.g. proper medical usage, dosage amounts and side effects. Reporting visits and other activities using Pfizer approved management tools.

Customer Relations:

Build relationships with target customers to enhance territory knowledge to gain product endorsement to create broader access of medicine to patients. Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes e.g. electronic customer management systems Coverage and frequency on identified primary care clinics in the Public Market Up to date customer records. Up to date customer database High level of customer service e.g. timely response to telephone calls, letters and general requests from customers. Customer plans for KOLs on territory Providing feedback to Public Account Manager (KAM) on customer requests, responses to promotions and product access and competitive activities.

Territory Planning & Management:

Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives. Develop and execute territory business plan. Production of workable territory action plan with objectives. Territory plan implemented/updated as necessary. Achievement of objectives outlined in plan. Demonstration that territory knowledge has been acted on. Territory team plans effectively link to geographical team plan for relevant promoted products. Preparing Plan for his/ her territory and products. Presenting reports according to KAM recommendations and market needs.

Market Intelligence:

Feedback to Team, Head Office and Manager of local issues to ensure appropriate action can be taken. Territory sales analysis Attending regular meetings with KAM, general meetings and cycle meetings. Capture and feedback on market intelligence

Teamwork:

Liaise with team members to share information, motivate and support team members and therefore contribute to the generation and delivery of the territory plan.  Team rapport. Achievement of shared territory plan objectives. Feedback - team members and manager (giving & receiving). Effective communication. Sharing of appropriate information. Good territory management e.g. sharing/exchanging meetings and appointments. Attend team meetings Share customer / territory information with colleagues

Administrative Systems:

Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is always available. Knowledgeable and able to work to the Pfizer compliance standards Accurate, timely reports. Expenses submitted on time. Diary planned. Up to date territory records. Computer literacy e.g.PforceRx Adherence to MAPP and Pfizer SOPs Timely update of records and systems Produce reports - as requested by KAM Pfizer policies - 100% compliance Understand and work to SOPs

Self-Development:

Development of skills, knowledge and competency. Receive and act on feedback from team members, trainer, and managers. Learning clinical papers, new sales materials and keeping up to date with relevant disease knowledge Actively seek feedback

EDUCATION /EXPERIENCE /COMPTENCIES

Medical or Pharmaceutical education background Minimum of 12 months Sales experience Pharmaceutical experience would be advantageous Working knowledge of healthcare environment and customer types Effective selling and presentation skills through virtual and face to face interaction Digital and non-digital learning agility Good business knowledge and customer acumen Demonstrated ability to work within a team/as a team player Exhibit a high degree of flexibility in adapting to a rapidly changing environment Strong organizational and prioritization skills Sound understanding of compliance and integrity principles  Basic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /Outlook

 NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Driving Required (valid drivers’ license) Willing to travel extensively Country trip to North West Province  
Work Location Assignment: Remote - Field Based

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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