Current jobs related to Customer Experience Advisor - Cape Town - Boomerang Marketing

  • Customer Experience Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

  • Customer Service Representative with Excellent Communication Skills

    2 days ago

    Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

  • Customer Experience Advisor

    2 months ago

    Cape Town, South Africa KG Short Stay Full time

    **Job description** **Job Vacancy: Customer Experience Advisor** **Company**: KG Short Stay **Location**: Remote **Position Type**: Full-Time **Job Overview**: Are you passionate about delivering exceptional customer service and building lasting relationships with clients? KG Short Stay is seeking a motivated and dynamic Customer Experience Advisor to...

  • Customer Service Adviser

    1 day ago

    Cape Town, South Africa Customer Experience People SA Ltd Full time

    Job Overview Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities Provide responses to all, maintaining high quality of services, performance standards and attend to high...

  • Financial Advisor Sales Western Cape

    3 months ago

    Cape Town, South Africa Innovative Financial Advisor Services Full time

    **Financial Advisor** **Sales Western Cape Role** - Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. - We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive...

  • Technical Advisor

    2 months ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    Job Title: Technical AdvisorWe are seeking a highly skilled Technical Advisor to join our elite support squad. As a valued member of our team, you will play a critical role in providing exceptional customer experiences through technical support.Key Responsibilities:Provide technical support to customers, ensuring prompt and efficient resolution of issues.Act...

  • Financial Advisor Sales Western Cape

    3 weeks ago

    Cape Town, South Africa Innovative Financial Advisor Services Full time

    Financial Advisor Sales Western Cape Role · Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. · We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive attitude...

  • Branch Advisor

    3 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    About the RoleAs a Branch Advisor at FirstRand Bank Limited, you will play a vital role in providing exceptional customer experiences by being helpful and sensitive to customer transactional needs and expectations. You will educate customers on the correct banking platforms aligned with their needs, while adhering to policy and process.Key...

  • Customer Experience Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Job SummaryWe are seeking a skilled Customer Experience Advisor to join our team at FirstRand Bank Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences by welcoming customers, understanding their needs, and directing them to the correct channels based on customer-centricity and best...

  • Customer Experience Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Job SummaryWe are seeking a highly skilled and customer-focused professional to join our team as a Universal Advisor. As a key member of our organization, you will play a vital role in providing exceptional customer experiences by delivering personalized solutions and exceeding customer expectations.Key ResponsibilitiesConnect with customers through...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...

  • Software Engineer with experience in building scalable applications

    2 weeks ago

    Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town. Earn a competitive salary that rewards your hard...

  • External Customer Advisor

    2 weeks ago

    Cape Town, South Africa Jonsson Workwear Full time

    At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly. To connect them with the best workwear solutions, our customers are...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Sigma Connected Full time

    **Company Description** Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa*** Job Title: Customer Service Advisor **Job Description**: We’re looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...

  • Customer Service Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...

  • CWS Customer Advisor

    3 weeks ago

    Cape Town, South Africa Jonsson Workwear Full time

    Our team is privileged to provide premium workwear solutions for some of the most iconic brands in South Africa. Every role, team and industry we outfit requires high-performance, purpose-built workwear that enables our nation’s hardest workers to perform at their peak in a wide range of environments. Alongside our extensive, quality workwear offering, we...

Customer Experience Advisor

4 months ago

Cape Town, South Africa Boomerang Marketing Full time
WHO ARE WE?

BOOMERANG MARKETING SA is a call centre successfully providing Business Processing support to local & international clients since 2005.

We boast a warm, employee-focused environment, including a company value of "Having Fun". Being forward thinking and stable, we've adapted with strength to all 2020 has brought, continuing to grow existing teams, while currently on boarding new clients.

Our modern, spacious, funky workplace is conveniently located in Wynberg's Maynard Mall, (next to Home affairs) for easy access to transport and surrounding shops.
 

MORE ABOUT THE ROLE

We are calling all travel and Tourism agents Our client is a fast growing next generation brand in the travel industry providing travel customer services across the globe. The role requires your excellent Customer Service skills within an Omni-channel environment servicing these customers in English.

Thorough and rewarding training is provided by our highly skilled Trainers, equipping those hungry for growth with bright opportunities to take their career into their own hands and make it happen.

Note : Some mobile devices may not be compatible and you will have to submit your application by using a desktop computer.

Requirements
  • Minimum 2 years’ experience in the Industry
  • GDS Experience Mandatory
  • Airline & Ticketing experience Mandatory
  • Fare rules including updates/voiding, etc
  • Must have extensive knowledge of the industry and deal with multiple codes and fares

The role requires your reliability, flexibility, professionalism, great verbal & written English communication skills and a friendly "can do" attitude.

The successful candidates will be able to cope with multi-tasking in a fast paced, demanding environment, responding to emails, chats and telephonic enquiries during their shift.  The successful candidate will be proactive, an independent thinker, people centric, possess the ability to do research, offer alternatives and solutions and be prepared to go the extra mile and delight the customer.

Benefits
  • This role gives you the freedom of Flexi shifts operating within a 24 x 7 working environment. You will be required to work weekend shifts. SAFE and FREE transport is provided to your home after shift.
  • Competitive hourly rate based on productive hours delivered.

    *Boomerang S.A. reserves the right not to make an appointment. Submissions from under-qualified or overqualified may not receive a response.