Customer Service Advisor

2 weeks ago


Cape Town, South Africa Webhelp Full time

**Advisor**

**Location**
- Cape Town, South Africa**Language**
- English***

**Job Advert**:

- Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town.

Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up to R4,500

**What you'll be doing**:

- Establishing customers' needs and resolving problems and queries
- Upselling and recommending products and services
- Timely and accurate resolution of customer problems
- Promoting client products, services, and solutions
- Processing payment information with high security and integrity

**What you'll need**:

- Matric qualification
- Availability to work US hour shifts (5pm - 4am)
- Excellent English verbal communication skills
- At least 12 months’ experience in a contact centre
- Experience working on an international campaign (preferred)
- Extensive understanding of the telecommunications industry
- Ability to troubleshoot and find effective resolutions
- Sales through service ability

**After applying, you'll need to complete a quick online chat in order to be considered for shortlisting.**

Take this opportunity to advance your career with our collaborative team of game-changers today.



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