Contact Centre Manager

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for? Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: - 1+ years in a Team Leaders roll in a call centre within the South African office - Experience in quality assurance and...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for?Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for? Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area.  Qualifications and experience:  1+ years in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and...

Job Summary:We are looking for an experienced Contact Centre Manager Professional to join our team at iSON Xperiences in Randburg. In this role, you will lead a high-performing team to deliver exceptional customer experiences and drive business growth through strategic planning and execution.Main Responsibilities:Lead a team of customer service...

**GENRELA PURPOSE** **PRINCIPAL RESPONSIBILITIES** - Drive results through others - Meeting and exceeding sales and service objectives **GENERAL RESPONSIBILITIES** **Operations** - Ensure the effective and efficient running of the Call Centre. - Ensure that the contact centre KPIs are met. - Keep up to date with business development and new product...

A payment solutions provider is looking for a Contact Centre Advisor to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Managing inbound and outbound calls within the Service Level Agreement (SLA) - Responding in a timely manner to client...

Job Overview:Isilumko Staffing (JHB) is seeking a highly skilled Contact Centre Team Leader to join our team in Johannesburg. As a key member of our operations team, you will be responsible for leading and guiding a team of contact centre agents to achieve operational outputs.Key Responsibilities:Lead and manage a team of contact centre agents to ensure...

Job Summary:This exciting opportunity has arisen for a seasoned leader to take on the role of Senior Contact Centre Team Manager at Isilumko Staffing (JHB). As a key member of our team, you will be responsible for leading and guiding a high-performing team of contact centre agents to achieve exceptional customer service and operational outputs.About the...

We are seeking a seasoned Customer Experience Manager to lead our high-performing contact centre team. With a strong focus on delivering exceptional customer service, this individual will oversee daily operations, drive productivity, and optimize performance metrics.This is an exciting opportunity for a motivated leader to join our growing global brand and...

Isilumko Staffing (JHB) seeks an experienced Senior Contact Centre Manager to oversee a team of 49 staff in the Woodmead area. The ideal candidate will have at least 1 year of experience as a Team Leader in a call centre within South Africa.The role involves managing daily operations, ensuring adherence to corporate service standards, including a maximum 5%...

We are currently recruiting for a senior contract position with one of our clients in the field of contact centre management. The ideal candidate will have extensive experience managing large-scale teams and operations.Job Description:As a Contact Center Manager, you will be responsible for overseeing the daily operations of our client's contact centre,...

**Job Number** - 71223 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

**Job Number** - 72948 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

Unlock a rewarding career with iSON Xperiences as a seasoned Contact Centre Operations Leader!About the RoleWe are seeking an experienced and charismatic leader to drive our Call Centre operations forward. As a key member of our team, you will be responsible for leading high-performing teams to meet challenging service level agreements (SLAs) and exceeding...

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

Job OverviewWe are seeking an exceptional Customer Experience Manager - M-KOPA to lead our Randburg Call Centre team in delivering outstanding customer service and driving business growth.The successful candidate will have a proven track record in leading teams, managing customer relationships, and driving performance improvement. If you have a strong...