Contact Centre Advisor

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for? Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: - 1+ years in a Team Leaders roll in a call centre within the South African office - Experience in quality assurance and...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for?Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

We know it takes a special magic to thrive in the high-pressure and customer-focused contact centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence were hunting for? Our well-established client requires a Contact Centre Supervisor to oversee and optimize the performance of a...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area.  Qualifications and experience:  1+ years in a Team Leaders roll in a call centre within the South African office Experience in quality assurance and...

**IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.** **IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER** - Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps,...

**GENRELA PURPOSE** **PRINCIPAL RESPONSIBILITIES** - Drive results through others - Meeting and exceeding sales and service objectives **GENERAL RESPONSIBILITIES** **Operations** - Ensure the effective and efficient running of the Call Centre. - Ensure that the contact centre KPIs are met. - Keep up to date with business development and new product...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

**Job Number** - 71223 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

**Job Number** - 72948 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

Job Overview:Isilumko Staffing (JHB) is seeking a highly skilled Contact Centre Team Leader to join our team in Johannesburg. As a key member of our operations team, you will be responsible for leading and guiding a team of contact centre agents to achieve operational outputs.Key Responsibilities:Lead and manage a team of contact centre agents to ensure...

Unlock a rewarding career with iSON Xperiences as a seasoned Contact Centre Operations Leader!About the RoleWe are seeking an experienced and charismatic leader to drive our Call Centre operations forward. As a key member of our team, you will be responsible for leading high-performing teams to meet challenging service level agreements (SLAs) and exceeding...

Call Centre Agents are needed for immediate Opportunities in Customer service, Inbound and outbound services. Key duties Customer Support: - Resolve customer queries, complaints, and issues promptly. Provide accurate product or service information. Problem-Solving - Identify and troubleshoot customer issues. - Escalate unresolved queries to relevant...

Job Summary:We are looking for an experienced Contact Centre Manager Professional to join our team at iSON Xperiences in Randburg. In this role, you will lead a high-performing team to deliver exceptional customer experiences and drive business growth through strategic planning and execution.Main Responsibilities:Lead a team of customer service...

Are you an experienced contact centre support agent looking for a new challenge? Isilumko Staffing (JHB) has a temporary job opening for a Contact Centre Support Agent in Centurion, Johannesburg.This role is perfect for individuals who can work well under pressure and have excellent communication skills.Key responsibilities include:Providing exceptional...

**Johannesburg - Hybrid** This is a hybrid position primarily based in Johannesburg, South Africa. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working **We give...

Job OverviewWe are seeking an exceptional Customer Experience Manager - M-KOPA to lead our Randburg Call Centre team in delivering outstanding customer service and driving business growth.The successful candidate will have a proven track record in leading teams, managing customer relationships, and driving performance improvement. If you have a strong...

WhatsApp Contacts for Application.. 0837424951 / 0633275822 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints. NO EXPERIENCE REQUIRED. Training will be Provided. Roles - Answering or making calls to...