Facilitation Specialist

2 months ago


Cape Town, South Africa DLK Group (PTY) Ltd Full time
The Facilitation Specialist plays a crucial role in guiding teams and organizations through complex processes, fostering collaboration, and enhancing communication. This position requires a deep understanding of group dynamics, effective facilitation techniques, and the ability to drive results through strategic planning and stakeholder engagement.

Responsibilities
  • Design and conduct workshops, meetings, and training sessions that encourage participation and innovation.
  • Utilize a variety of facilitation methods and tools to engage participants and achieve desired outcomes.
  • Build and maintain relationships with stakeholders to ensure alignment and support for initiatives.
  • Act as a liaison between different departments, promoting collaboration and understanding.
  • Analyze current processes and workflows, identifying areas for improvement and recommending solutions.
  • Implement best practices in facilitation and collaboration to enhance organizational effectiveness.
  • Mediate conflicts and facilitate discussions to reach consensus among diverse groups.
  • Develop strategies to address and resolve conflicts constructively.
  • Training and Development:
  • Create and deliver training programs on facilitation techniques, teamwork, and communication skills.
  • Mentor and support team members in enhancing their facilitation capabilities.
  • Assess the effectiveness of facilitation sessions and workshops, gathering feedback and making necessary adjustments.
  • Prepare reports and presentations for senior management on outcomes and recommendations.


RequirementsQualifications
  • Master’s degree (M Degree or MBA) or PhD in a relevant field such as Organizational Development, Psychology, Communication, or Business Administration.

Experience:
  • Minimum of [X] years of experience in facilitation, coaching, or organizational development.
  • Proven track record of successfully facilitating group discussions and workshops.




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