IT Support Specialist Lead

1 day ago


Cape Town, Western Cape, South Africa CTU Career Chatz Full time
About the Role

We are seeking a highly skilled IT Technical Support Facilitator to join our team at CTU Career Chatz. As an IT Support Specialist Lead, you will be responsible for facilitating, assessing, and moderating programme content designed by our National Academic team.

This is a dynamic role that requires strong communication skills, technical expertise, and experience in training methodologies. If you have a passion for teaching and a knack for simplifying complex technical concepts, we want to hear from you.

Key Responsibilities
  • Facilitation: Plan and manage weekly classes, prepare and deliver learning content, and develop learning material as required.
  • Assessment and Moderation: Mark practical, formative, and summative assessments, and complete moderation reports according to the moderation plan.
  • General Administration: Record student attendance, motivate and reinforce students, identify students at risk, and set up additional support for students.
Requirements
  • Education: A relevant NQF 6 qualification (Advanced diploma or Advanced certificate in IT) or a relevant degree is advantageous.
  • Experience: A minimum of three years' experience as a Facilitator/Lecturer for modules A+, Security, Networking, and Powershell.
  • Skills: Excellent communication skills, computer literacy, and proficiency in MS Office.
What We Offer

As an IT Support Specialist Lead at CTU Career Chatz, you can expect a competitive salary of $55,000 - $65,000 per annum, depending on your level of experience.



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