Product and Support Operations Manager
4 weeks ago
Description
To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product Contribute to the development of area specific budgets to minimize expenditure, in alignment with operational plans Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service. Cultivate and manage objective working relationships with a variety of stakeholders Maintenance of expert knowledge on relevant industry best practices and provision of proactive advice and solutions to relevant stakeholders Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information. Facilitate the conversion of knowledge and ideas into new or improved products, processes and services Drive operational efficiencies and delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basisThe ideal candidate must have
7+ years in a commercial/ product experience . Understanding of Sales enablement environment Understanding of vehicle and property financing Qualification: Bcom Degree (General or IT) or Similar
Job Details
Application Closing Date
06/06/24All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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