Product and Support Operations Manager

4 weeks ago


Randburg, South Africa FirstRand Bank Limited Full time

Description

To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product Contribute to the development of area specific budgets to minimize expenditure, in alignment with operational plans Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service. Cultivate and manage objective working relationships with a variety of stakeholders Maintenance of expert knowledge on relevant industry best practices and provision of proactive advice and solutions to relevant stakeholders Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information. Facilitate the conversion of knowledge and ideas into new or improved products, processes and services Drive operational efficiencies and delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basis

The ideal candidate must have

7+ years in a commercial/ product experience . Understanding of Sales enablement environment Understanding of vehicle and property financing Qualification: Bcom Degree (General or IT) or Similar

Job Details

Application Closing Date

06/06/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.



  • Randburg, South Africa FirstRand Full time

    Job Description To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product - Contribute to the development of area specific budgets to minimize expenditure, in alignment with operational plans - Manage an integrated service excellence culture, which builds...


  • Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001021Listing status: OnlinePosition summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Supervisor in the Customer Experience ( Product Support) Department at Tracker Head office,...

  • Product Support Agent

    2 months ago


    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001136 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units....

  • Product Support Agent

    3 weeks ago


    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001217 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units....

  • Operations Manager

    4 days ago


    Randburg, South Africa FirstRand Full time

    Job Description To effectively manage and oversee all operational aspects in the achievement of the business objectives in the Commercial Credit Team. Focus areas of the role include managing OCS queues for misaligned accounts and updating the Mandate system to taking direct responsibility for key credit projects or providing sign off or support for...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001184 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: TRACKER requires the services of a Quality Assurance Coach to ensure that Customer experience standards...

  • Production Manager

    6 days ago


    Randburg, Gauteng, South Africa Siemens Full time

    Job Title / Role: Production ManagerOrganization: Siemens Mobility (Pty) LtdLocation: Randburg (Northriding) in Gauteng, South AfricaReporting Manager: Lead Country CEOThe BusinessSiemens Mobility (SMO) is the world's leading provider of mobility solutions that enable the efficient, safe and environmentally friendly transport of people and goods and help...

  • Operations Manager

    6 days ago


    Randburg, South Africa BluTrain Group Full time

    We are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales. **Required Minimum Education / Training** - Relevant degree (essential) - RE5 (Added...


  • Randburg, Gauteng, South Africa Emporium Full time

    Technical Support Manager (POS Roodepoort / West RandR to R per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn vehicle and drivers...

  • Product Support Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001166Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt...


  • Randburg, South Africa BankservAfrica Full time

    Job Title- Manager Product TCIB- Location- Randburg -, GP 2125 ZA (Primary)- Occupational Level- Senior Management- Job Category- Product- Job Type- Permanent- DescriptionBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that...

  • Digital Support Agent

    3 weeks ago


    Randburg, South Africa KBC Health and Safety Full time

    **Inherent requirements**: - Matric (essential) - Proven experience in providing technical support in an IT-focused environment. - Demonstrated knowledge of software troubleshooting methodologies. - Proficiency in using Help Desk software and remote support tools. - Excellent verbal and written communication skills - Strong problem-solving and analytical...


  • Randburg, Gauteng, South Africa Emporium Full time

    Technical Support Manager (POS24084)RandburgR to R per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.Good knowledge of CCTV, Access Control, Alarms, Gate motors and Electric Fence and able to technically support the productsPC HW & SW, Networks and Basic Electronics knowledge/qualifications &...

  • Operations Manager

    2 weeks ago


    Randburg, Gauteng, South Africa BluTrain Group Full time

    We are looking for a qualified and experienced Operations Manager to join our dynamic team at our Randburg Offices. To lead, manage and ensure effective and efficient day-to-day operations of the Outbound Sales Call Centre focused on marketing credit card sales.Required Minimum Education / Training Relevant degree (essential) RE5 (Added advantage)Required...


  • Randburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Work...

  • Digital Support Agent

    2 weeks ago


    Randburg, Gauteng, South Africa KBC Health and Safety Full time

    Inherent requirements: Matric (essential) Proven experience in providing technical support in an ITfocused environment. Demonstrated knowledge of software troubleshooting methodologies. Proficiency in using Help Desk software and remote support tools. Excellent verbal and written communication skills Strong problemsolving and analytical skills to identify...

  • Production Manager

    6 days ago


    Randburg, South Africa Siemens Full time

    Job Title / Role: Production ManagerOrganization: Siemens Mobility (Pty) LtdLocation: Randburg (Northriding) in Gauteng, South AfricaReporting Manager: Lead Country CEOThe BusinessSiemens Mobility (SMO) is the world's leading provider of mobility solutions that enable the...

  • Operations Manager

    7 days ago


    Randburg, South Africa Debt Collection Full time

    **About Our Company**: We are a leading outsourcing company specializing in providing exceptional customer service solutions to clients worldwide. With a commitment to excellence and innovation, we strive to deliver outstanding results while fostering a collaborative and dynamic work environment. **Position Overview**: **Responsibilities**: - Lead and...


  • Randburg, Gauteng, South Africa Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Randburg, South Africa Microtronix South Africa Full time

    Microtronix Manufacturing a leader in the SMT industry and electronic manufacturing, is looking for dynamic talent to come and join the innovation. The business is looking for a Stores Manager to join the team. If you have experience in the people management and passionate about creating better processes, we want to meet you. The Stores Manager forms an...