Sales Representative
5 days ago
We are looking for an External Sales Rep in the HVAC/AHU sector, Randburg
Primary Responsibilities
- Answer incoming calls and assist clients promptly.
- Provide verbal quotations via phone.
- Assist clients with product selection over the phone.
- Prepare and send quotations via email, fax, or other channels.
- Submit internal order forms to head office within 24 hours.
- Follow up on quotes for existing and new projects not yet ordered.
- Track delivery dates for existing orders.
- Follow up on courier PODs when required.
- Monitor pro forma client payments within 14 days of order date.
- Generate new leads.
- Meet or exceed sales goals.
- Negotiate contracts with prospective clients.
- Help determine pricing schedules for quotes, promotions, and negotiations.
- Prepare weekly and monthly sales reports.
- Deliver sales presentations to prospective clients.
- Understand and promote company products.
- Obtain deposits and balance payments from clients.
- Visit clients and potential clients to evaluate needs or promote products/services.
- Maintain accurate client records.
- Answer client questions regarding credit terms, products, prices, and availability.
- Capture purchase order information onto BaaN.
- Liaise with production regarding sales and stock matters.
- Attend to calling customers.
- Manage all paperwork related to customers.
- Liaise with accounts department on sales-related matters.
- Liaise with factory staff on customer-related matters.
- Update quotes on CRM.
Knowledge and Skill Requirements
- Basic reading, writing, and arithmetic skills (Matric/Grade 12 or technical equivalent).
- Willingness to work a flexible schedule (normal hours: 7:30 am – 4:30 pm, 30-minute lunch).
- Strong persuasion and negotiation skills; ability to develop and deliver presentations.
- Excellent written communication and interpersonal skills.
- Advanced computer literacy (Excel, Word, PDF, PowerPoint).
- Professional appearance and ability to communicate in English and Afrikaans.
- Ability to work under pressure, learn quickly, and manage time effectively.
- Ability to create demand for products in the market.
- Act as a key point of contact between customers and the organization.
- Demonstrate products to clients.
- Handle the complete sales lifecycle and resolve customer complaints.
- Ensure high-quality customer satisfaction and follow-up.
- Self-analysis and reporting skills.
- Achieve 100% of targets as per KPIs.
- Manage product distribution channels.
- Understand basic office policies, procedures, and terminology.
- Complete routine and non-routine tasks in an office environment.
- Plan and organize tasks using problem-solving approaches.
- Produce and respond to detailed written and oral communication.
- Use standard applications (Microsoft Office, Excel, Word, mail merge, databases).
- Work with numerical and graphical data in an office setting.
- Work independently or collaboratively with minimal supervision.
Apply online or Email CV to
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