Internal Technical Sales Representative
20 hours ago
Effective Laboratory Supplies has an exciting vacancy for a Internal Technical Sales Representative. Are you technically minded? Do you enjoy B2B sales environment? We would love to hear from you
The Internal Technical Sales Representative is responsible for managing standard and moderately technical sales enquiries, preparing quotations, engaging customers, and supporting the overall sales pipeline. The role contributes directly to revenue generation by responding quickly to enquiries, understanding customer needs, recommending suitable products, and maintaining professional and consistent communication throughout the sales cycle.
The position forms a key part of the internal sales function, working closely with suppliers, Operations, Sales Operations, Finance, and the Business Development Manager.
Responsibilities
1. Technical Sales Support
2. RFQ Management and Opportunity Logging
3. Quotation Preparation and Accuracy Checks
4. Customer Engagement and Follow-up
5. Cross-Selling and Upselling Identification
6. Collaboration Sales, Sales Operations and Key Accounts
7. Administration, Documentation and CRM Accuracy
8. Learning and Continuous Improvement
Qualifications
Grade 12, science-relation subjects advantageous but not required.
Experience
Experience in a customer-facing technical or sales-related role (e.g., internal sales, technica support, customer service or similar). Experience working with laboratory equipment, mining supply, engineer products, instrial tools, or technical consulables is adavantageous.
Competencies
1. Communication (written and verbal)
2. Customer focus
3. Attention to detail
4. Teamwork and collaboration
5. Planning and organising
6. Adaptability and learning agility
7. Problem-solving (technical and other)
8. Stress tolerance and resilience
9. Understanding laboratory and mechanical equipment concepts
10. Sourcing technical and production information
11. Quotation preparation
12. Microsoft Office Suite (Excel, Work, Outlook)
13. Technical product understanding
14. Driver's license
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