Client & Administrative Coordinator (Property Consultancy)

1 week ago

Stellenbosch Western Cape, South Africa a50706c7-5b52-4573-8cd1-1bd56ca6ed34 Full time R240 - R300 per year

Job Title:

Remote Client & Administrative Coordinator (Property Consultancy)

Location:

Remote (Cape Town, South Africa)

Reports To:

UK Admin Team Lead / Operations Manager

Employment Type:

Full-time (2 positions available)

Salary:

R20,000 – R25,000 per month (Depending on experience)

Role Overview

We're looking for two Remote Client & Administrative Coordinators to join our UK admin team. This role is perfect if you enjoy organisation, problem-solving, and keeping everything running smoothly behind the scenes.

You'll be at the heart of our operations, managing admin tasks, supporting clients, and working closely with surveyors. This is administration-focused, not a call-centre role, and requires property-related or role-specific experience, such as maintaining WIP sheets, sending reports to clients, and following up with surveyors.

What You'll Be Doing

Client Support & Communication

  • Handle client emails and enquiries professionally and efficiently.
  • Take accurate details for valuations or building surveys.
  • Follow up with clients to make sure everything runs smoothly.
  • Administrative Coordination
  • Maintain a 'work in progress' (WIP) job sheet tracking ongoing and completed jobs.
  • Send reports to clients on time.
  • Remind and chase surveyors if reports are becoming due.
  • Prepare and send quotes for valuations and surveys.
  • Manage diaries and schedule site inspections.
  • Generate, send, and follow up on invoices.

Team Support

  • Work closely with UK-based admin staff and surveyors to keep operations running smoothly.
  • Contribute ideas to improve processes and client communications.
  • Help with other admin tasks as needed.

What We're Looking For

  • Property related or role specific administrative experience is essential (WIP sheets, client reports, surveyor liaison).
  • Solid experience in admin or client support.
  • Excellent written and spoken English.
  • Highly organised and detail oriented.
  • Comfortable managing multiple tasks and deadlines.
  • Confident using email, spreadsheets, and scheduling tools; Microsoft 365 experience is a bonus.
  • Professional and friendly approach to clients and colleagues.
  • Experience working remotely and independently.
  • Familiarity with UK business operations and time zones.
  • Experience with CRM systems or job-tracking tools is a plus.

Benefits:

  • Fully remote from South Africa.

    Monday- Friday
  • UK working hours (flexibility needed to overlap with UK office hours).
  • Full-time positions (2 roles available).

    Salary: R20,000 – R25,000 per month (Depending on experience)

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