Receptionist and Switchboard Operator
1 week ago
Job Description
Key Performance Areas:
- Ensures that Reception Duties are undertaken in a professional and friendly manner.
- Ensures that Switchboard Duties are undertaken in a professional and friendly manner and delivers excellent customer service at all times
- Undertakes administrative Tasks for Reception / Administration
Competencies
- Customer Service Orientation
- Professional Image and visibility
- Communication
- Ethical Behaviour
- Problem Solving
- Teamwork
- Self management
Minimum Requirements
*Minimum Education:*
- Grade 12
Minimum Experience
- At least 2 years experience as a Receptionist or Switchboard Operator
- Computer and Switchboard Literacy.
- Good Telephone and customer etiquette.
- Communication Skills.
- Customer Services experience
Other (Knowledge And Skills)
- MS Word
- Excel
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