Business Development Manager

2 days ago


Durban, KwaZulu-Natal, South Africa 2cantalks Full time

Position Overview

We are seeking a highly skilled and experienced BDR Manager to lead a team of four Business Development Representatives in a B2B services company. This role requires a hands-on leader who will manage team performance while maintaining a personal quota for appointment setting. The focus will be on generating qualified leads and booking appointments with prospective clients in the United States and the United Kingdom. The successful candidate will play a pivotal role in driving revenue growth through effective coaching, strategy implementation, and direct contribution to sales pipelines.

Key Responsibilities

  • Team Management and Leadership
    : Oversee a team of four BDRs, providing guidance, performance evaluations, and professional development to ensure alignment with company objectives. Foster a collaborative environment that promotes high performance and accountability.
  • Coaching and Training
    : Develop and deliver coaching programs to enhance the team's skills in lead generation, prospecting, and appointment setting. Conduct regular one-on-one sessions, role-playing exercises, and feedback reviews to improve techniques and address performance gaps.
  • Personal Quota Achievement
    : Carry and meet an individual quota for booking high-quality appointments with decision-makers in target industries across the USA and UK. Utilize outbound strategies, including cold calling, email campaigns, and LinkedIn outreach, to identify and engage potential clients.
  • Appointment Setting and Pipeline Development
    : Collaborate with the team to set appointments for sales executives, ensuring a steady flow of qualified opportunities. Analyze market trends in the USA and UK to refine targeting strategies and optimize conversion rates.
  • Performance Metrics and Reporting
    : Track key performance indicators (KPIs) such as appointment bookings, conversion rates, and team productivity. Prepare regular reports for senior management, identifying areas for improvement and implementing data-driven solutions.
  • Process Optimization
    : Refine BDR processes, tools, and workflows to enhance efficiency. Stay abreast of best practices in B2B lead generation and incorporate innovative approaches to achieve departmental goals.
  • Cross-Functional Collaboration
    : Work closely with sales, marketing, and operations teams to align on lead qualification criteria, campaign strategies, and market insights specific to the USA and UK regions.

Required Qualifications and Skills

  • Experience
    : A minimum of 5 years in business development or sales roles within a B2B services environment, with at least 2 years in a managerial capacity leading small teams. Proven track record of meeting or exceeding personal and team quotas for appointment setting.
  • Knowledge
    : Strong understanding of B2B sales cycles, lead generation techniques, and market dynamics in the USA and UK. Familiarity with CRM systems (e.g., Salesforce or HubSpot) and sales enablement tools.
  • Skills
    : Exceptional coaching and mentoring abilities, with a focus on developing high-performing teams. Excellent communication and interpersonal skills for engaging prospects and stakeholders. Proficiency in data analysis to inform decision-making and strategy.
  • Education
    : Bachelor's degree in Business Administration, Marketing, or a related field; equivalent professional experience may be considered.
  • Personal Attributes
    : Results-oriented with a proactive mindset. Ability to balance managerial duties with hands-on execution. Strong organizational skills to manage multiple priorities in a fast-paced setting.

Preferred Qualifications

  • Experience in international markets, particularly with appointment setting in the USA and UK.
  • Certification in sales methodologies (e.g., MEDDIC or Challenger Sale).
  • Knowledge of industry-specific tools such as LinkedIn Sales Navigator or outreach automation platforms.

What We Offer

  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth in a dynamic B2B services company.
  • Comprehensive benefits package, including health insurance and remote work options.
  • A supportive culture focused on innovation and team success.


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