Invoicing & Sales Admin Clerk

4 days ago

Maitland, South Africa Captivity Headwear & Apparel Full time

**1.** **MAIN PURPOSE OF THE JOB**

**2.** **SCOPE OF THIS JOB/ KEY RESPONSIBILITIES**:

- Answer all incoming calls in a professional, friendly, and efficient manner.
- Contact clients to obtain missing information on orders or answer queries.
- Ensure accurate invoices are issued to clients.
- Verify that correct payments have been received.
- Support and liaise with all sales staff.
- Liaise with the warehouse to ensure timely deliveries.
- Communicate important feedback from clients to the relevant internal departments.
- Stay up to date with new products and features.
- Drive and deliver exceptional customer services that exceeds client’ expectations.
- Supporting the sales department with all other ad hoc administrative tasks, when required.
- Abide all company policies and procedures.

**3.** **BEHAVIOURAL COMPETENCIES & PERSONAL ATTRIBUTES**:

- Proficient organisational and multi-tasking skills
- Strong problem-solving ability.
- Strong interpersonal skills and ability to communicate effectively, verbally and in writing.
- Able to work well under pressure.
- High level of accuracy and attention to detail required.
- Able to work independently and within a team.
- Drive / willingness to learn and go the extra mile when required.
- Use initiative and take ownership of the role.
- Positive attitude
- Honest and reliable
- Hardworking

**4.** **QUALIFICATIONS & SKILLS**
- Minimum of 2 - 3 years’ experience as an Invoice / Sales Admin Clerk
- Grade 12
- Previous experience on Pastel or SAGE 200 Evolution will be advantageous.
- Computer literate

**Salary**: R8,000.00 - R9,000.00 per month

Ability to commute/relocate:

- Maitland, Western Cape: Reliably commute or planning to relocate before starting work (required)

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