Business Development Representative

**Position Title**:Business Development Representative **Position Type**: Regular - Full-Time **Position Location**: Rosebank **Grade**: Grade 03 **Requisition ID**: 21642 **PURPOSE OF THE JOB**: To assume responsibility for selling McCain Food Service products into assigned channel / geographic area. Actively developing, growing and improving volume sales and profitability of existing channel partners, whilst aggressively looking for new accounts to profitably grow the business base. **KEY PERFORMANCE AREAS**: - ** Revenue Management;** - Achieve sales volume, profitability and margin goals for the assigned area. - Present and sell company products and services to current customers - maximizing both volume and profit opportunities including the development and implement of ad-hoc sales incentives. ( built on achievement of targets). - ** Customer Optimization;** - Implement sales strategies for existing and new customers. - Present new products / service offerings to customers to elicit trials and sampling opportunities. - Actively look for potential new clients. - Identify sales prospect and contact these and other accounts as assigned. - Follow up new leads and referrals. - Prepare action plans and schedules to identify specific targets and to project number of contacts to be made. - Establish, maintain and grow current and potential client relationships. - ** Delight Customers & Strategic Partnerships;** - Maintain customer and operator relationships and contact. - Ensure on-going networking and relationship building by maximizing customer contact. - Participate in marketing events such as seminars, trade shows, open days, sampling opportunities and customer sales meetings. - ** Sales Analysis and Reporting;** - Conduct on-going needs analyses with existing and potential customers. - Prepare a variety of status reports, including McCain and competitive activity and market intelligence, follow-up, and adherence to objectives (on a monthly / quarterly basis). - Prepare presentations and sales proposals (menu suggestions/value sales proposition - “McCain Ways of Winning". - Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to the Area Sales Manager. - ** Implement quality controls and respond to and manage customer complaints;** - Respond to complaints or quality problems encountered by visiting the specific customer. - Assess the problem and diagnose root cause. - Collect any items which may require further investigation. - Complete McCain customer complaint forms and provide feedback to the Customer. Services team and Key Accounts Manager. - Liaise with the McCain factory QA team and advise on any quality issues which have been encountered within restaurants. - Ensure feedback and response to problems encountered. - ** Administration;** - Manage and maintain usage of new sales materials. - Manage general administration. - Prepare paperwork (deal management paperwork) accurately and timeously to ensure customer deals are loaded correctly into McCain systems (SAP/EDW). **EDUCATION & EXPERIENCE REQUIREMENTS**: - Diploma in Sales & Marketing (Degree in the related field will be an added advantage) - Matric or equivalent. - Minimum 3 years Sales / Sales representative experience. - Food Service experience advantageous. - Viable and current contacts within the Food Service channels. - Proven track record of increasing market share and sales targets. - Proven experience in conducting cold calls to develop new business. - Valid driver’s license. **PERSON SPECIFICATIONS**: - Cultivates Innovation: creating better ways for the organization to be successful. - Customer Focus: Building Strong Customer relationships and delivering customer centric solutions. - Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high levels of energy and enthusiasm. - Drive Results: Consistently drive results even under tough circumstances. - Plans & Aligns. - Ensures accountability: Holding self and others accountable to meet commitments. - Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives. - Interpersonal Savvy: Relating openly and comfortably with diverse groups of people - Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization. - Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences. - Persuades: Using Compelling arguments to gain support and commitment of others. - Courage: Stepping up to address difficult issues, saying what needs to be said. - Being resilient: Rebound from setbacks and adversity when facing difficult situations. - Demonstrates self-awareness. - Self-development. - Situational adaptability: Adapting approach and demeanor to match shifting demands of different situations.