Property Host Manager

2 days ago


Hermanus, South Africa Host Agents Full time

**Property Host - HERMANUS**

HostAgents is an established short-term rental agency with its head office in Cape Town. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals around South Africa.

We would like to welcome an experienced Host to join our growing team with the purpose of managing our **Hermanus** property portfolio, maximizing income, securing tenant retention and overseeing the overall maintenance of each property. This position will be ideally suited to someone with great time management, excellent people skills and a strong attention to detail.

**Duties Include**
- Ensuring that the **Hermanus** and surrounds operations are in line with the company's national benchmarks.
- Independently ensuring the fulfilment of core services, such as cleaning, linen delivery, completing a pre-arrival checklist, and ensuring that guest check-in / check-outs are handled professionally, on time and with a positive attitude.
- Maintaining various properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs as necessary.
- Maintaining building systems by contracting for maintenance services and supervising repairs.
- Embedding the company's customer promise throughout the host cycle on behalf of HostAgents.
- Documenting and completing tasks outlined on our online Staff App.
- Assisting with troubleshooting issues when needed.
- A minimum of 2 years experience as a Host or a similar role.
- Excelled in an operational capacity at a high growth start-up or scale-up, preferably one that deals with 'real-world' (vs online only) operations.
- A track record of being an operational problem solver.
- A drive to inspire and motivate a team built on people management experience.
- Strong customer service management experience.
- A history of using data to analyze and evaluate when making decisions.
- An in-depth knowledge of **Hermanus** and surrounds would be a nice extra.
- Matric is essential, and a hospitality qualification would be advantageous.
- Strong communication skills and be well presented at all times.
- **MUST HAVE A VALID DRIVERS LICENSE AND OWN VEHICLE**:

- **MUST LIVE WITHIN HERMANUS AREA**

Ability to commute/relocate:

- Hermanus, Western Cape: Reliably commute or planning to relocate before starting work (required)


  • Property Host

    2 days ago


    Hermanus, South Africa Host Agents Full time

    We’re looking for a **dedicated and personable Property Host** to be the face of our operations in Hermanus. In this role, you’ll ensure each property is spotless, well-maintained, and ready to deliver an exceptional guest experience. You’ll handle everything from guest communication and check-ins to coordinating cleaning and maintenance, making sure...

  • Real Estate Agent

    1 week ago


    Hermanus, Western Cape, South Africa Property South Africa Full time R80 000 - R120 000 per year

    Company DescriptionProperty.CoZa is an innovative and dynamic real estate company known for redefining industry standards by prioritizing client relationships built on integrity, trust, and professionalism. Established in 2009, the company has expanded rapidly into a national network of 34 offices, with over 750 professionals providing exceptional services....


  • Hermanus, South Africa JUST PROPERTY HERMANUS Full time

    We at Just Property Hermanus have a position open for a receptionist / PA to join our team. This position offers growth potential for someone with drive wanting to excel in the property industry. Already be living in Hermanus Have a minimum of 4 years working experience Be computer literate and able to work on Word, PowerPoint, Excel, etc Be self...

  • Administrator

    5 hours ago


    Hermanus, South Africa Just Property Hermanus Full time

    **Junior accounts admin position** We at Just Property Hermanus are looking to hire a Junior Accounts Administrator that will handle invoicing of monthly utility accounts, debt collecting and following up on arrears. This position would also require you to handle admin functions for our Home Management department. Please note to be considered for this...


  • Hermanus, South Africa The Royal Portfolio Full time

    The Front of House Duty Manager at Birkenhead House manages and controls the daily operations of the hotel and restaurant. They ensure that all operations run smoothly, and that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay" _. MAIN DUTIES &...

  • Tour Guide

    7 days ago


    Hermanus, South Africa The Royal Portfolio Full time

    The main purpose of the Tour Guide at Birkenhead House is to book and host our guests during a variety of activities, from transfers, to fynbos walks, wine tastings and everything in-between, the Tour Guide is there to ensure we live up to our purpose, which is _"to give our guests a complete experience and a perfect stay"_. This is a seasonal position, an...

  • Maintenance Manager

    2 weeks ago


    Hermanus, South Africa Pear Tree Bistro Full time

    We are looking for a maintenance manager with minimum 5 years experience, for multiple properties within the hospitality sector. **Responsibilities** - Oversee all maintenance operations within the facility to ensure an optimal guest experience. - Develop and implement a preventative maintenance program to reduce downtime and extend asset life. - Coordinate...


  • Hermanus, South Africa A24 Group Full time

    **Job **Title**: Villa Rentals and Homeowners Association Manager **Location**: Hermanus **Company**: Benguela Cove Investments/Benguela Cove Homeowners Association **About the Role**: We are seeking a dedicated, well-presented and proactive individual to manage the short-term rental of our luxurious villas as well as the property management of the estate...

  • Maintenance Manager

    4 days ago


    Hermanus, South Africa Hospitality Jobs Africa Full time

    Strategy and resource planning Gardens and Grounds Property Maintenance Stores Management Finances and controls Health, Safety and Security **Desired Skills**: Maintenance Facilities Management Buildings maintenance Estates Management Facilities Operations Matric Diploma in Project Management / Facilities Management Valid Driver’s license essential Valid...

  • Facilities Manager

    2 weeks ago


    Hermanus, South Africa A24 Group Full time

    This role carries senior and professional responsibility for the development and delivery of Benguela Cove Lagoon Wine Estate. The postholder will provide building and construction expertise to support the development of the organization and be the principal advisor on all land, property, estates, and facilities matters to the Board. The postholder will work...