Team Administrator

**Job Type**:Full Time**Job Location**:Cape TownDecision Inc. is currently looking for a Team Administrator to join the Decision Inc. team.

**Who Are We?**

Decision Inc. is a leader in enabling its clients to make better decisions, faster. The Company’s foundation is built in technology; however, what makes us unique is our understanding of effective decision making. We represent the following leading global technology brands and are experts in the implementation, support and execution of these technologies: Qlik, Microsoft BI (SQL, SSIS, SSRS, SSAS, PowerBI), Tableau, R, Python, Alteryx and SAP.

**What Will You Do?**

**Resource Planning**
- Maintain Resource Plan (Add, and update projects, rates, resources for specific team)
- Ensure utilisation and leave for employees are kept up to date
- Provide Utilisation calculation for reporting
- Assist in planning of available resources

**Project Health**
- Maintain team specific projects’ high-level statistics
- Create and maintain projects in time management system
- Ensure team captures time sheets and that they are correct for work performed

**Client Feedback Surveys**
- Send and follow up for projects closed
- Send and follow up bi-annually for long term projects
- Capture results

**Client or Project Administration**
- Ensure NDA’s are signed
- Ensure signed POs and quotations are received and saved
- Ensure Service Agreements or similar are signed if required
- Arrange all necessary access or equipment for employees on the project
- Maintain clear project communications between PMO team and Business Manager

**Invoicing**
- Assist with monthly invoicing
- Provide time sheets reports to clients for invoicing
- Keep track of project expenses for invoicing
- Ensure debtors are followed up with

**Operations KPIs**
- Assist with tracking of committed monthly revenue
- Team utilisation

**Office Administration**:

- Ensure smooth running of the office (stationery, access, building concerns)
- Assist with logistics for all New Joiners (in conjunction with HR Business Partner)
- Maintenance and scheduling of meeting rooms
- Logistics support for head office team on visits to the regional offices
- Planning team events (TGIF’s, Year End Function)

**Minutes**
- Take minutes in Manco
- Follow up on actions for Manco minutes

**Team Travel**
- Book flights
- Book Accommodation
- Book Car Hire
- Keep track of travel costs against projects

**Sales Support**:

- CRM Updates
- Tender Process Management

**Who Do You Need To Be?**
- At least 1 year of experience in a similar role
- Strong problem-solving skills
- Excellent communication skills with the emphasis on relationship building, understanding business requirements, and management of business expectations
- Strong planning and organisational skills
- Strong administrative skills and attention to detail
- Ability to work under pressure and be deadline driven
- Eagerness and willingness to learn - a positive attitude is everything

**What’s in it for you?**
- **Exposure to multiple clients** across a various of industry verticals (Retail; Manufacturing; Logistics; Telco’s; Financial Services; Mining; Public Enterprise)
- Access to an organisation with a success driven culture that **rewards** performance
- ** Excellent growth** opportunities - We place a big focus on our people learning new skills and growing themselves with the opportunity to move into other roles and different teams
- ** Learn** the ins and outs of a consulting business
- When joining the company, a clear **Career Development Plan** will be drawn up for you to help you reach the next level in your career