Customer Service Manager

Job DescriptionAs a Senior Operations Manager, you will be responsible for achieving business objectives by ensuring operational targets are met in line with Service Level Agreements (SLAs).Your role will include leading and developing a high-performing team, maintaining strong client relationships, and ensuring adherence to company policies and procedures....

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Job Description Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and...

Job Title: Customer Service ManagerLocation: Cape Town (Head Office) – with travel to Johannesburg as requiredReports to: General Manager of OperationsPosition OverviewStingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment,...

Job Opportunity Customer Service Manager Company: Opencast Consulting Location: Cape Town, South Africa Employment Type: Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences and...

Customer Service Manager Just Pink Cape Town, Western Cape, South Africa Just Pink is an all-women-run business dedicated to helping brands excel in physical retail spaces. By fostering partnerships with purpose, the organization creates impactful opportunities to empower and up-skill young women from underserved communities. Their mission is deeply rooted...

Job Opportunity: Customer Service Manager Company: Opencast ConsultingLocation: Capetown, South Africa Employment Type: Full-TimeOpencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences and...

Customer Services Manager Chem/Petro/Oil & Gas Cape Town - Western Cape - South Africa As the Customer Services Manager for the Western Cape region, you will lead a team of technicians and artisans, ensuring efficient operations in a hands-on, field-based role. Your role entails effective communication with senior management, overseeing daily team...

KAAP Customer Service offers an excellent team of Customer Service Experts for your customers. As the first point of contact, we answer and assist with your customers' queries in a friendly, binding and professional manner. Close and courteous communication is what persistently gives your clients the feeling that they are not just in good, but the best...

We are seeking a friendly, highly-skilled client services manager to make our clients feel valued and supported. Client services managers handle and resolve client queries, develop strategies for improving customer services, train other client services staff, authorize refunds on products/services. They maintain business relationships with existing clients,...