Business Development Coordinator

**Who are we?**

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

**What will you do?**

**Job Purpose**

**Key Outcomes**

The following outcomes will be expected to be achieved by the Business Development Consultant:
Position is based in Rosebank; however, you may be required to be present at the Meersig (Roodepoort) and Lynwood (Pretoria) offices. Traveling in the area of responsibility for this role is required.
- Knowledge and Education
- Training intermediaries’ assistants, intermediaries’ office personnel and intermediaries on Glacier products, processes, procedures, tools, and online systems i.e. the Investment Hub, G-Hub and the Web
- Identify training needs to educate and empower the intermediary assistants, intermediaries’ office personnel and intermediaries.
- Drive Digital engagement with intermediaries’ assistants to improve the digital platforms utilization
Building relationships with intermediaries’ assistants, intermediaries office personnel and intermediaries.
- Marketing and Sales initiatives
- Support the BDM in the execution of his functional sales role tasks and activities.
- Co-ordinate BDM’s annual marketing budget and conflict of interest register.
- Take the lead to drive marketing campaigns and projects.
- Co-ordinate and manage training functions/events and fund manager presentations.
- Targets and inflows
- Assisting the Business Development Manager in servicing intermediaries in the process reaching monthly inflow targets across all 3 product lines being LISP, Life and Glacier International.
- Manage and track progress of all new business submitted including liaising with Life, Glacier International, and Glacier Invest BDC’s to assist with administration of cases.
- Assisting with Glacier proposals, quotations, ICE and other tools.
- To ensure intermediaries adhere to all regulatory requirements (e.g. FAIS, FICA, POPIA, TCF, etc).
- Draw and interpret Business Intelligence reports to identify areas of opportunity and improvement.
- Administrative support
- Attending to office administration (co-ordinating of managers diary, preparing documentation, overall smooth flow of day-to-day tasks).
- Attending to general day-to-day tasks associated with supporting the Business Development Manager when dealing with clients and intermediaries (Intermediaries/ IFA) i.r.o. the following but not limited to:

- Telephone enquiries and written communication,
- Assisting clients/intermediaries with processes & business,
- Managing the intermediaries’ database.
- Work closely with other BDC’s in the team to communicate about panels and distribute tasks accordingly to maximize productivity and know where pressure points are to be addressed.
- Support the Regional Operational Manager.
- Qualifications and Experience
- B-Com and relevant financial or investment qualification.
- At least 3 years’ experience in a similar role within the investment or collective investment service industry.
- Valid driver’s license and own reliable vehicle.
- MS Office suite (intermediate level).
- Knowledge of economic principles, environment and investment products.
- Excellent telephone etiquette.

**Competencies**
- Educating and teaching capabilities
- Self-driven and takes and demonstrates initiative
- Budget conscious
- Cultivates innovation
- Collaborates
- Resilient
- Drive results
- Attention to detail and accuracy
- Conflict resolution
- Swift query resolution
- Analytical thinking and problem solving
- Planning and organising
- Communication and presentation skills (written & verbal)

**Attributes**
- Positive, enthusiastic, and can-do attitude
- Willingness to proactively learn and ensure self-development to the high standard expected by the company
- Uphold and live the Glacier values and culture
- Team player
- Ability to thrive under pressure
- Honesty, integrity and respect
- Self-directed and disciplined deliver on quality outcomes
- Influencing and gaining commitment
- Ability to work independently and report into a matrix management structure

**What will make you successful in this role?**

**Qualification and Experience**
- Degree or Diploma with 4 to 6 years related experience.

**Knowledge and Skills**
- Financial advice and support
- Assist with production target achie