Dealer Account Representative

2 weeks ago

Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 34492

**Job Type**
- Permanent

**Job Title**
- Dealer Account Representative

**Computer Skills**
- MS Excel,MS Outlook,MS Word

**Industry**
- Office Supplies - Equipment

**City**
- Johannesburg (Incl. Northern Suburbs)

**Province**
- Gauteng

**KEY DUITIES**
- Planning and Forecasting
- Assist in the development of plans, targets and objectives for the target market Channel plans
- Assist in the development of budgets sales forecasts and to maintain and update forecasts on a weekly and monthly basis
- Develop, manage and complete weekly / monthly sales forecasts from lead, qualified lead to sale converted
- Achievement of the Channel target market targets and objectives through effective implementation of the Channel Plans
- Implementation of corrective action for non-achievement of targets
- Execute day to day Sales activities
- Achieve assigned weekly and monthly call and visit targets and meeting of pre-defined goals
- Maintain accurate database of dealer contact information
- Thorough identification and documentation of prospects needs, expectations, and priorities
- Appointment preparation activities including research and scheduling
- Timely completion of required paperwork and reports
- Self-directed continuous improvement of sales and technical knowledge
- Assist in the development of an assigned sales territory, follow up sales enquiries and qualifying sales
- Demonstrate thorough knowledge of Company products
- Allocate qualified sales leads to relevant sales channel target markets
- Customer query handling, resolution, and escalation
- Provide customer ‘s where required with monthly reports as per customer requirements
- MANAGER:
- SALES DEALER ACCOUNT REPRESENTATIVE- Assist in tender finalization with dealers
- Assist in decision regarding special pricing requests from dealers
- Follow up and resolve order issues and queries
- Provide feedback to customers regarding order status
- Identify dealer training requirements to enable up-skilling of sales abilities
- Manage and maintain relationships
- Manage and maintain good relationships with key internal stakeholders
- Manage and maintain good customer relationships
- Liaise and communicate with internal departments
- Liaise with Customer Support and Product Support in service department to ensure customer service requirements are met
- Reporting
- Monthly reporting on Channel target market as per pre-defined reporting requirements and performance measures
- Monthly forecasts
- Monthly activity reports**Inherent Requirements**

**SKILLS REQUIREMENTS**

**Education**
- National Senior Certificate and relevant internationally-recognized qualifications in Sales

**Training**
- Additional class type courses in various Sales skills and account management beneficial

**Skills**
- Computer literate (MS Office, MS Word, MS Excel)
- Conflict resolution and mediation skills
- Interpersonal communication and listening skills
- Leadership, motivation and coaching
- Problem solving and critical thinking
- Research & planning skills
- Written communication and reading skills

**Experience**
- A minimum of 3 - 5 years sales and account management experience in a Corporate Sales environment

**What Qualification**

**Minimum Qualification**
- Certificate

**Status**
- Pending / Unavailable

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