Commercial Operations Manager

2 days ago

Johannesburg, South Africa Nexio Full time

**ROLE PURPOSE**

To manage, support and enable Nexio’s Commercial operations environment with key focus on the following high-level deliverables:
** Contract Management**:

- Managing contracts from a commercial perspective for customers that have renewable/ annuity type services.
- Develop systems to support the sales and management teams with end-to-end visibility of all renewable contract with focus on expiry dates, value, type of service, margins of contracts, expiry notifications to account managers, automatic renewal opportunity creation.
- Active in-contract management with focus on up-selling campaigns, profitability analysis to drive an increase on the customer’s share of wallet.
- Manage the renewal administrators

**Sales Operations**:

- Manage sales administrators.
- Focus on automation and sales order tracking.
- Sales territory and account analysis. Definition and assignment i.e segmentation, industries.
- Input to goal and target setting. - Do the operational target setting, sales and BU’s
- Cadence support to sales team through commits tracker.
- Implementing and maintaining the top deal to Exco socialising process.
- Manage governance of EDRA Light to Nexio's Board.
- Assist with Revenue and Margin Forecasting.

**Commissions**:

- Responsible for the management and coordination of portfolio agreements for all commission earning staff members.
- Design, implementation and review of sales compensation and incentives program.
- Management of the commission payroll platform, ensuring the platform is timely adapted for annual changes.
- Calculating commission for all commission earning roles. Automation the be considered for future state with real time scoring and scenario planner functionality.
- Generating commission reports to be sent to commission earning staff.
- Query handling for all commission related matters.
- Ensure commission payroll is submitted to Payroll department timely every month.

**ROLE REQUIREMENT**
- Managing direct reports
- Contract management for annuity type services
- Knowledge base to enable the sales and management teams to pro-actively manage the customer renewals
- Mining of in contract base for up-sell opportunities to increase share of wallet
- Win / Loss reviews of existing renewal customers
- Liaising with sales, technology and pricing teams to ensure protection of existing revenue streams

**TECHNICAL / PROFESSIONAL COMPETENCIES**
- People management.
- Sales Operations Experience.
- Data analysis and insights.
- Performance reporting.
- Commercial experience.
- Pricing and bill of material experience.

**EXPERIENCE & QUALIFICATION**
- Matriculation Certificate.
- Bachelor's degree in Commercial & Business administration.
- Minimum 8 years work experience in the IT services industry.
- Minimum 4 years people management experience.

**LEADERSHIP COMPETENCY REQUIREMENTS**
- Team management and supervision.
- Senior leadership engagement.
- Stakeholder engagement and management.
- Strong decision makings skills.

  • Commercial Portfolio Manager

    1 week ago

    Johannesburg, South Africa Framework Commercial Property CC Full time

    **COMMERCIAL PORTFOLIO MANAGER** **Salary: Rneg based on skills and experience** Based at Head Office in Highlands North, Johannesburg (_available_ _immediately_) - This position takes full responsibility for the day-to-day operations as well as all administrative tasks related to the property. - Being organised, deadline driven and the ability to work...

  • Operation Lead, Za Operations

    4 weeks ago

    Johannesburg, South Africa Operations Full time

    Overview Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead / Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly. Youll be the first...

  • Fc Supervisor, Za Operations

    1 week ago

    Johannesburg, South Africa Operations Full time

    Key job responsibilities Measure and monitor workflows track onsite performance and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift / Area Manager with projects to improve processes...

  • Operations / Commercial Manager - Roto Moulding

    7 days ago

    Johannesburg, South Africa Prostaff Holdings Full time

    **Minimum requirements for the role**: - Previous experience having worked in an operation or commercial or supply chain management or related role within a manufacturing company is essential for this role. - Previous experience having managed a team of people within a manufacturing environment is essential. - Previous management experience having worked...

  • Commercial Manager

    2 weeks ago

    Johannesburg, South Africa Network Recruitment Full time

    Key Responsibilities:Develop and lead commercial strategies in collaboration with sales, operations, and executive leadershipPartner with stakeholders across the business to enable financial sustainability and strategic growthNegotiate, review, and manage high-value commercial contracts to ensure alignment with financial and legal requirementsPrepare...

  • Director of Commercial Operations

    1 week ago

    Johannesburg | Hybrid, South Africa HyperionDev Full time R2 000 000 - R2 500 000 per year

    ABOUT USHyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and...

  • Commercial Manager

    1 week ago

    Johannesburg, South Africa Welding Alloys South Africa Full time

    Company Description Welding Alloys South Africa (WASA) is a subsidiary of the global Welding Alloys Group, serving over countries through 30 subsidiaries. WASA specializes in advanced welding consumables, automated equipment for wear protection, and engineered wear solutions, with a focus on the mining and cement industries. Established in it became a leader...

  • Operations Manager

    2 days ago

    Johannesburg, South Africa Logistics and Operations Management Full time

    We require an Operations Manager and Project Supervisor familiar with the general operations and management of a business. You will work with the senior management to assist with the coordination of company projects and manage staff. We will consider experience in various industries. If you have an excellent personality, you pay attention to detail and a...

  • Commercial Manager

    1 week ago

    Johannesburg, South Africa On the Dot Full time

    On the Dot, a subsidiary of Media24 in Gauteng, currently requires the services of a **Commercial Manager** for our Specialised Logistics and innovative Merchandising Solutions business unit. We seek to appoint dynamic and energetic individuals to assume responsibility as Commercial Manager, reporting to the General Manager. The position will be based at...

  • Commercial Manager

    6 days ago

    Johannesburg, South Africa Initiate international Full time

    Are you a **Commercial Manager** looking for an exciting new challenge? A premium online sports betting company are looking for you to join their team in **Johannesburg**. You will lead and manage teams and commercial strategies to support the achievement of sustainable business goals and commercial targets for the business. If you have 10+ years of relevant...