Service Advisor

1 week ago


Kimberley, South Africa Jobted ZA C2 Full time

Main Purpose of Job

The Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with the customers.

Qualifications, Experience and Skills Required

- Grade 12 certificate
- Minimum of 2 years’ service advisor experience
- Experience on Evolve, CMS and OEM systems will be an advantage
- Exceptional communication skills
- Exceptional customer service
- Clear criminal record
- Computer Literate

Key Duties and Responsibilities

- Contact service customers to make bookings.
- To promote the sales of labour and parts.
- Contact the customer for authorisation for any additional repairs beyond the agreed estimate and provide the customer the new estimate and updated delivery time.
- Record the results of the contact on the job card and any additional instructions authorised or declined by the customer.
- To obtain the customer’s approval and signature after ensuring the customer understands the dealership’s payment policy.
- Ensure the security of all vehicles, i.e vehicles locked in workshop and keys locked in the key safe.
- Ensure to obtain approval from service plan and warranty providers before technician starts work on vehicle.
- Ensure the job cards are completed accurately and fully.
- Ensure all job cards are costed and invoiced timeously and all required documents are signed by the client.
- Work In Progress to be monitored daily.
- Follow up on any outstanding payments.


  • Service Advisor

    2 weeks ago


    Kimberley, South Africa Morgan Motor Group Full time

    Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with...

  • Service Advisor

    1 week ago


    Kimberley, South Africa Morgan Group Full time

    Main Purpose of Job The Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations...

  • Service Advisor

    2 weeks ago


    Kimberley, South Africa Morgan Group Full time

    Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    Main Objective of RoleThe Service Advisor works proactively to guarantee the effective daily operation of the service reception, ensuring customer service needs and expectations are met from initial contact through to completion of the invoice and follow-up. This role contributes to optimized workshop utilization and long-term profitable relationships with...

  • Financial Advisor

    1 month ago


    Kimberley, Northern Cape, South Africa MMI Holdings Ltd Full time

    Job Title: Financial AdvisorMetropolitan is a leading financial services brand in South Africa, with a legacy of serving communities for over 125 years. We provide affordable financial solutions that create financial growth and security for our clients.Role Purpose:As a Financial Advisor, you will be responsible for attracting, acquiring, and retaining...

  • Client Advisor

    4 weeks ago


    Kimberley, Northern Cape, South Africa Nedbank Full time

    Job SummaryWe are seeking a skilled Client Advisor to join our team at Nedbank. As a Client Advisor, you will be responsible for educating clients on the functionality of self-service digital solutions, while solving for their sales and service needs to meet business goals and growing market share.Key ResponsibilitiesClient Engagement:Respond to client needs...

  • Financial Advisor

    6 months ago


    Kimberley, South Africa MMI Holdings Ltd Full time

    Closing Date2023/03/31Reference NumberMMH230303-19Job TitleFinancial Advisor - KimberleyPosition TypePermanentRole FamilySalesClusterMetropolitan LifeRemote OpportunityNone of the timeLocation - CountrySouth AfricaLocation - ProvinceNorthern CapeLocation - Town / CityKimberleyIntroduction Metropolitan is one of the oldest financial services brands in South...


  • Kimberley, South Africa Sanlam Full time

    Branch Consultant/ Financial Advisor - Kimberely Date: 9 Oct 2024 Location: Kimberley, Northern Cape, ZA Company: Sanlam Group Who are we? Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to...


  • Kimberley, Northern Cape, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualAs a Financial Advisor at Old Mutual, you will be part of a dynamic team that champions our valued customers to achieve their lifetime goals.About the RoleWe are seeking self-motivated and entrepreneurial individuals who have a passion for delivering exceptional financial advice and solutions.Key ResponsibilitiesIdentify...

  • Premier Advisor

    2 months ago


    Kimberley, South Africa FirstRand Bank Limited Full time

    Description To proactively grow the balance sheet of a allocated customer, deliver exceptional experience and education to portfolio of clients on wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles Prevent...

  • Universal Advisor

    2 months ago


    Kimberley, South Africa FirstRand Bank Limited Full time

    Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Connect with our customers by living up to our brand promise of how we can help you?...

  • Branch Manager

    4 weeks ago


    Kimberley, Northern Cape, South Africa MMI Holdings Ltd Full time

    Job DescriptionMetropolitan is a leading financial services brand in South Africa, with a 125-year legacy of serving communities through affordable financial solutions. As a Branch Manager, you will play a key role in managing a team of Financial Advisors to deliver exceptional client experiences and achieve sales targets.Key ResponsibilitiesManage and...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    **Job Title:** Morgan Motor Group Technician**Job Summary:** Morgan Motor Group is seeking a skilled Technician to provide technical and diagnostic expertise within our service department.**Key Responsibilities:**Carry out repairs and diagnostic work in a timely manner as instructed.Provide advice and support to colleagues on technical matters.Ensure...

  • Qualified Technician

    6 months ago


    Kimberley, South Africa Morgan Motor Group Full time

    Main Purpose of JobThe main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advise colleagues on best practice methodologies for repairs and improvements as per customer requirements. Qualifications, Experience and Skills RequiredMotor Mechanic Trade CertificationMinimum of 3 years’...


  • Kimberley, Northern Cape, South Africa MMI Holdings Ltd Full time

    **Role Overview**At MMI Holdings Ltd, we are seeking a highly skilled **Financial Advisor** to join our team. As a key member of our sales team, you will be responsible for attracting, acquiring, and retaining clients by selling our company's products and providing exceptional after-sales service.**Key Responsibilities**Engage with prospective clients to...

  • Broker Consultant

    3 months ago


    Kimberley, South Africa Sanlam Full time

    **Who are we?** Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial...


  • Kimberley, Northern Cape, South Africa Unique Personnel Ltd Full time

    Job Title: Airport Safety and Quality ManagerJob Summary:We are seeking a highly experienced Airport Safety and Quality Manager to join our team at Unique Personnel Ltd. As a key member of our organization, you will be responsible for developing, implementing, and maintaining our Safety, Occupational Health, Environmental, and Quality systems.Key...

  • Branch Manager

    6 months ago


    Kimberley, South Africa MMI Holdings Ltd Full time

    Closing Date2023/03/31Reference NumberMMH230310-9Job TitleBranch Manager - KimberleyPosition TypePermanentRole FamilySalesClusterMetropolitan LifeRemote OpportunityNone of the timeLocation - CountrySouth AfricaLocation - ProvinceNorthern CapeLocation - Town / CityKimberleyIntroduction Metropolitan is one of the oldest financial services brands in South...

  • Branch Leader

    3 weeks ago


    Kimberley, Northern Cape, South Africa MMI Holdings Ltd Full time

    About MMI Holdings LtdMMI Holdings Ltd is one of the leading financial services providers in South Africa. With a long history of serving the communities in which it operates, MMI Holdings Ltd represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.The company operates in South...