Morgan Group Technician

2 weeks ago


Kimberley, Northern Cape, South Africa Morgan Group Full time
Morgan Group Technician

We are seeking a highly skilled and experienced Morgan Group Technician to join our team. As a Service Advisor, you will play a crucial role in ensuring the effective daily operation of the service reception and meeting customer service needs and expectations.

About the Job:

As a Morgan Group Technician, you will be responsible for contacting service customers to make bookings, promoting the sales of labour and parts, and obtaining customer approval and signature after ensuring they understand our payment policy. You will also be responsible for ensuring the security of all vehicles, monitoring Work In Progress daily, and following up on any outstanding payments.

Key Responsibilities:

  • Contact service customers to make bookings and promote sales of labour and parts.
  • Contact customers for authorization for any additional repairs beyond agreed estimate and provide updated delivery times.
  • Record results of contact on job card and ensure customer understands payment policy.
  • Obtain approval from service plan and warranty providers before technicians start work on vehicles.
  • Ensure job cards are completed accurately and fully, costed and invoiced timeously, and required documents are signed by clients.
  • Monitor Work In Progress daily and follow up on any outstanding payments.

Requirements:

  • Grade 12 certificate
  • Minimum of 2 years' service advisor experience
  • Experience on Evolve, CMS, and OEM systems will be an advantage
  • Exceptional communication skills
  • Exceptional customer service
  • Clear criminal record
  • Computer literate

  • Service Team Lead

    6 days ago


    Kimberley, Northern Cape, South Africa Morgan Group Full time

    Main Job PurposeThe Service Team Lead is responsible for ensuring the efficient operation of the service reception and delivering exceptional customer service from initial contact to completion. This role contributes to optimized workshop utilization and long-term profitable customer relationships.Key ResponsibilitiesContact customers to book services and...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    Morgan Motor Group is seeking a skilled vehicle technician to join our team as a technical expert within the service department.Job Description:Main Purpose of JobThe primary objective of this role is to provide exceptional technical expertise and diagnostic skills in repairing vehicles, ensuring that work is carried out efficiently and effectively.Key...


  • Kimberley, Northern Cape, South Africa Morgan Group Full time

    Main Purpose of JobAs a seasoned sales professional, the ideal candidate will be responsible for leading a high-performing team to achieve sales targets and drive business growth at Morgan Group.Key Responsibilities:Develop and implement sales strategies to meet or exceed sales targetsLead and motivate a team of sales professionals to achieve exceptional...


  • Kimberley, Northern Cape, South Africa Morgan Group Full time

    Automotive Service ExpertAre you passionate about delivering exceptional customer service? Do you have a strong background in automotive repair and maintenance? We are seeking an experienced Automotive Service Expert to join our team at Morgan Group.About the Job:As an Automotive Service Expert, you will play a critical role in ensuring that our customers...


  • Kimberley, Northern Cape, South Africa Morgan Group Full time

    Mission OverviewThe Morgan Group seeks an ambitious sales manager to spearhead our automotive sales efforts. The ideal candidate is a results-driven professional who can drive sales volume, increase profitability, and maintain exceptional customer satisfaction.RequirementsHigh school diploma or equivalentBonus points for sales and marketing certificationsAt...


  • Kimberley, Northern Cape, South Africa Morgan Group Full time

    About the RoleThis is an exciting opportunity to join the Morgan Group as a sales performance manager. You will be responsible for driving sales excellence, ensuring high levels of customer satisfaction, and developing innovative marketing strategies.What We're Looking ForBachelor's degree or higherDesirable: sales and marketing expertiseAt least 3 years of...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    Job OverviewWe are seeking an Automotive Sales Performance Director to lead our sales team in achieving exceptional results.Key Responsibilities:Sales Performance: Develop and implement strategies to drive sales volume, gross profit, and customer satisfaction targets.Team Leadership: Foster a high-performance culture among sales team members and ensure they...


  • Kimberley, Northern Cape, South Africa Morgan Group Full time

    Job Title: Service Advisor ProfessionalSalary: Estimated $60,000 - $80,000 per yearAbout the Job:The Service Advisor Professional plays a crucial role in ensuring the effective daily operation of the service reception and meeting customer service needs and expectations. This work contributes to an optimized utilization of the workshop and long profitable...

  • Car Sales Team Leader

    2 weeks ago


    Kimberley, Northern Cape, South Africa Morgan Group Full time

    Main ObjectiveAs a sales leader with a strong passion for achieving targets, you will drive volume, gross profit, and customer satisfaction. With the manufacturer and group's goals in mind, your high-performance team will excel.Key QualificationsBachelor's degree or higherAdvantageous: sales and marketing qualificationsMinimum 3 years of sales management...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    Main Objective of RoleThe Service Advisor works proactively to guarantee the effective daily operation of the service reception, ensuring customer service needs and expectations are met from initial contact through to completion of the invoice and follow-up. This role contributes to optimized workshop utilization and long-term profitable relationships with...


  • Kimberley, Northern Cape, South Africa Morgan Motor Group Full time

    Main ObjectiveThe Technical Service Coordinator plays a pivotal role in ensuring seamless day-to-day operations of the service reception, meeting customer service expectations from initial contact through to invoice completion and follow-up.This position contributes significantly to optimized workshop utilization and fosters long-term profitable...

  • Qualified Technician

    7 months ago


    Kimberley, South Africa Morgan Motor Group Full time

    Main Purpose of JobThe main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advise colleagues on best practice methodologies for repairs and improvements as per customer requirements. Qualifications, Experience and Skills RequiredMotor Mechanic Trade CertificationMinimum of 3 years’...

  • Service Advisor

    2 months ago


    Kimberley, South Africa Morgan Group Full time

    Main Purpose of Job The Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations...

  • Service Advisor

    2 months ago


    Kimberley, South Africa Morgan Group Full time

    Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with...


  • Kimberley, South Africa Morgan Group Full time

    Main Purpose of JobAn energetic leader with a passion for sales, and to achieve targets. The successful candidate will be driven to achieve volume, gross profit, and customer satisfaction targets as set by the manufacturer and group. Furthermore, ensure high performance-driven team. Qualifications, Experience and Skills RequiredGrade 12...

  • Service Advisor

    2 months ago


    Kimberley, South Africa Morgan Motor Group Full time

    Main Purpose of JobThe Service Advisor works pro-actively to ensure the effective daily operation of the service reception and that the customer service needs and expectations are met, from customer enquiry through to completion of the invoice and follow-up. This work contributes to an optimized utilization of the workshop and long profitable relations with...


  • Kimberley, South Africa Morgan Motor Group Full time

    Main Purpose of JobAn energetic leader with a passion for sales, and to achieve targets. The successful candidate will be driven to achieve volume, gross profit, and customer satisfaction targets as set by the manufacturer and group. Furthermore, ensure high performance-driven team. Qualifications, Experience and Skills RequiredGrade 12...


  • Kimberley, South Africa Morgan Group Full time

    Main Purpose of JobEnergetic individual with a passion for a sales career who is able to operate in a team. Successful candidate will be driven to achieve volume, gross profit and customer satisfaction targets as set by the dealership and manufacturer. Qualifications, Experience and Skills RequiredGrade 12 certificateQualifications in sales and/or marketing...


  • Kimberley, South Africa Morgan Group Full time

    Main Purpose of JobEnergetic individual with a passion for a sales career who is able to operate in a team. Successful candidate will be driven to achieve volume, gross profit and customer satisfaction targets as set by the dealership and manufacturer. Qualifications, Experience and Skills RequiredGrade 12 certificateQualifications in sales and/or marketing...


  • Kimberley, South Africa Alstom Full time

    Req ID:462986 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Sales Coordinator

    4 weeks ago


    Kimberley, South Africa Fidelity Services Group Full time

    Job title : Sales Coordinator - Kimberley Job Location : Northern Cape, Kimberley Deadline : December 27, 2024 Quick Recommended Links Jobs by Location Job by industries PURPOSE : The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants...

  • Sales Coordinator

    4 weeks ago


    Kimberley, South Africa Fidelity Services Group Full time

    Job title : Sales Coordinator - KimberleyJob Location : Northern Cape, KimberleyDeadline : December 27, 2024Quick Recommended Links Jobs by Location Job by industries PURPOSE: The role of the Sales Support Coordinator is to ensure the effective and efficient management of sales leads, receiving of feedback from Sales Consultants regarding the outcome of...