Customer Service Manager
4 weeks ago
Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type: Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences and driving operational excellence, this is your chance to make an impact Key Responsibilities Lead and inspire the customer service team to achieve excellence. Develop and implement customer service strategies and initiatives. Monitor customer satisfaction metrics and ensure continuous improvement. Handle escalated customer concerns and provide effective resolutions. Collaborate with other departments to align customer service objectives with business goals. Train and mentor team members, fostering a culture of growth and accountability. Qualifications and Skills Proven experience in a customer service leadership role. Strong communication, problem-solving, and decision-making skills. Ability to manage and motivate a team in a fast-paced environment. Proficiency in [insert relevant tools or software, e.g., CRM platforms]. A customer-centric mindset with a passion for building relationships. Why Join Opencast Consulting? Competitive salary and benefits package. Opportunities for professional development and career growth. A supportive and collaborative work environment. Be part of a company committed to innovation and excellence. Ready to apply? Send your resume and cover letter to amkelanimbele@mail.com with the subject line "Customer Service Manager Application" . Join us in shaping exceptional customer experiences. At Opencast Consulting, we value your expertise and passion
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Customer Services Manager
2 weeks ago
Pretoria, South Africa South African Reserve Bank Full timeThe main purpose of this position is to act as the primary contact for the business for existing services to ensure that all agreed services are delivered to requirements, and that business end-user expectations and client satisfaction levels are met. Detailed Description - Ensure all business end-user requirements for information technology (IT) services...
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Customer Service Excellence Manager
7 days ago
Pretoria, South Africa RCL FOODS Careers Full timeThe **RCL FOODS Talent Team** are currently looking for a proactive, influencial and organized **Customer Service Excellence Manager** with exceptional leadership abilities to join the **Baking Business Unit**. The role will report to the Customer Service Excellence Executive and be based in **Pretoria**. The main objective of this position is to lead the...
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Customer Service Administrator
2 weeks ago
Pretoria, South Africa Ultra Personnel Full timeA matric qualification A career track record of providing top end customer service / sales support Computer literacy in Word, Syspro and Excel, and a high level of numeracy A strong customer service orientation with the ability to develop strategic customer relationships Sound interpersonal skills with the ability to communicate effectively with customers...
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Customer Service Specialist
7 months ago
Pretoria, South Africa Edwards Lifesciences Full timeImagine how your ideas and expertise can change a patient’s life. At Edwards Lifesciences, our Customer Service teams in South Africa are dedicated to providing thoughtful care and meaningful interactions to patients, customers, and stakeholders. As a member of this team, you’ll Provides customer service support to customers utilizing effective...
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Customer Service Representative
5 days ago
Pretoria, South Africa Pillango Placements Full timeJOB TYPE - Permanent - EMP TYPE - Full-Time - INDUSTRY - IT - SKILLS - customer service - EXPERTISE - Any - SALARY TYPE - Monthly - SALARY - ZAR 17,000.00 - JOB ID - 32245 **Duties**: - Respond to customer inquiries, complaints, and feedback in a timely and professional manner. - Assist customers with product information, orders, returns, and refunds. -...
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Customer Services Representative
4 weeks ago
Pretoria, South Africa The Legends Agency Full timeCustomer Services Representative Location: Umhlanga , Durban A small family-owned company, a fun place to work, and were heavily involved in the local business community. We pride ourselves on excellent customer service and great first impressions. Responsibilities: Promote excellent customer service. Handle incoming phone calls and walk-in customers....
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IT Customer Service Coordinator
4 months ago
Pretoria, South Africa Y Recruit Full time**Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Pretoria, Gauteng- **Job Title**: IT Customer Service Coordinator- Closes: 30 September 2024**Education Level**: Diploma- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**IT Customer Service Coordinator required in Pretoria East.**: My Client is seeking a dedicated IT Customer...
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General Service Officer
2 weeks ago
Pretoria, South Africa Church World Service Full time**Position Title**: General Services Officer **Reports To**: Administration Supervisor **Division**: Immigration & Refugee Program+ (IRP+) **Department**: Administration **Job Location**: Pretoria, South Africa **Grade Level**: Grade 5, Officer, National **Introduction***: Church World Service (CWS) is a not-for-profit, faith-based organization...
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Customer Service Director
4 weeks ago
Pretoria, Gauteng, South Africa Health Window Full timeJob Title:Customer Service DirectorAbout the Role:We are seeking an experienced Customer Service Director to lead our call center representatives and drive performance improvements.The ideal candidate will have a proven track record of managing operations and teams, with expertise in establishing objectives, training, coaching, and leading call center...
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Customer Service Representative
2 weeks ago
Pretoria, South Africa Stem Connect Full timeStem Connect is looking for a Customer service representative Remuneration R23 500 - R35 000 plus performance based bonus. - Stable employment history - 2-5 years’ experience - ICT or Telecoms experience (other relevant industries considered) - High attention to detail - Highly energetic - Well spoken - Driven - Dynamic personality - Team player -...
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Customer Service Consultant
7 months ago
Pretoria, South Africa Mediro ICT Full timeCustomer complaint and query handling and Customer case management. Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally and externally. **Essential Skills Requirements**: Minimum of 3 years working experience within the Motor Industry. Minimum of 2 years in an Aftersales position at the...
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Customer Service Support
5 days ago
Pretoria, South Africa UD Trucks Full time**Customer Service Support** **Department : SD Ops JPN CHN (BP15842)** **Job Overview** UD Trucks is known for our pioneering technologies and products within the commercial automotive industry. The main purpose of the job is to oversee the incoming stock from Central Warehouse and outgoing stock to the Dealers. This function compliments the entire...
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Customer Service Assistant
5 months ago
Pretoria, South Africa PURE HEARTS FUNERAL CATERING (PTY) LTD Full time**Job description** - Bilingual in both Zulu, Xhosa ,Tswana, Sotho and Ndebele language, ability to read, write and translate. - Strong call handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills -...
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Customer Service Administrator
2 weeks ago
Pretoria, South Africa South African Qualifications Authority (SAQA) Full timeAn NQF Level 5 qualification will be an added advantage. A year’s experience as a receptionist will be an added advantage. The incumbent must have a good knowledge of SAQA policies and procedures, NQF, and related legislation. Excellent verbal and written communication, customer orientation, and attention to detail should be amongst the strengths of...
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Customer Service Supervisor
7 days ago
Pretoria, South Africa MPOWER Full time**Job Overview** The Customer Service Supervisor is responsible and accountable for the management of the Order Processing department and Call Centre, proper functioning of operations, strategy planning and implementation, managing resources, systems and processes, and all administrative routines. **Qualifications and Experience** - Grade 12 - Sales and...
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Customer Service Specialist
3 weeks ago
Pretoria, South Africa DSV Full time**DSV - Global transport and logistics** Location: Silverton, Pretoria Job Posting Title: Customer Service Specialist Time Type: Full Time **Job Specification**: Manage all CLIENT transport movements by: - Monitoring all loads assigned to CSR Routes, assigning available vehicles and drivers to the route in VFT - Monitor real time Status Updated, either by...
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National Customer Service Trainer
7 months ago
Pretoria, South Africa Green Marble Recruitment Consultants Full time? Elevate Your Career in the Culinary Realm! ? Are you a passionate and seasoned professional in the food and beverages industry? Do you possess a unique blend of expertise in skills development and a knack for delivering top-notch customer service? If so, we have the perfect opportunity for you to become a trailblazing Skills Development and National...
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Customer Service Team Lead
2 months ago
Pretoria, Gauteng, South Africa Health Window Full timeJob Description:We are seeking an experienced Customer Service Team Lead to join our team at Health Window. As a key member of our customer-facing team, you will play a critical role in ensuring exceptional service delivery and driving business growth.Responsibilities:Team Management: Lead and manage a team of customer service representatives, providing...
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Sr Customer Service Administrator
7 months ago
Pretoria, South Africa Thermo Fisher Scientific Full time**About Thermo Fisher Scientific**: At Thermo Fisher Scientific, each one of our 130,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team...
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Customer Service Representative
7 months ago
Pretoria, South Africa Tracker South Africa Full time**Listing reference**: track_001089 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Pretoria**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **RESPONSIBILITIES**: - Process sales contracts/information - Maintain region...