Head of Operations

4 weeks ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

Candidate Requirements:

- Experience in Travel, rates and finances is very beneficial
- Over 7 years experience in operations with a strong background in CRM software. Preference for candidates with management experience and a proven track record of launching projects.
- Seeking a proactive individual who can independently tackle challenges and develop the operational handbook.
- Experience managing quantitative data and finance systems is a plus, as this role involves handling significant data across currencies and invoicing.
- We value creativity in optimizing processes to enhance client and partner services.
- Needing a leader for business operations to oversee systems management, finance, hiring, and act as second-in-command in our growing startup.
- The ideal candidate will build organizational systems from the ground up and be comfortable taking on diverse tasks, with plans to grow and lead a team.
- This full-time position offers significant growth opportunities, initially requiring in-person collaboration but transitioning to a hybrid role.

Candidate Duties:

- Build and implement organizational systems, automation tools, and reporting methods to enhance efficiency in travel bookings and client experience.
- Ensure smooth daily operations across all projects.
- Use data and analytics to assess operational performance, identify improvement areas, and recommend solutions.
- Manage company finances, creating reports to summarize revenue and expenses.
- Establish and oversee operational budgets, monitor spending, and implement cost-saving measures for financial optimization.
- Develop and manage the hiring strategy and oversee future recruitment processes.

This is a live-out position.


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