Head of Operations

4 weeks ago

Cape Town City Centre, South Africa Jobted ZA C2 Full time

PURPOSE:

Overall responsibility for the management of the procurement, logistics and technical compliance functions of our client, in support of revenue growth and profitability. Manage the relationship and deliverables of commercial partners and vendors. Build a sustainable culture of continuous improvement in the pre- and post-sale processes and the overall customer experience, through cross-functional collaboration. Lead and direct support staff to ensure the consistent delivery of quality products, on time and on budget. Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency; and the overall profitability of the business.

KEY SELECTION CRITERIA:

Person Specification

- Self-motivated and enthusiastic team player.
- Meticulous and systematic.
- Strong communication and interpersonal skills.
- Possess confidence and authority to obtain information and interact with key customer & supplier personnel.
- Applies logic and commercial reasoning to decision making.
- Forward thinking with a high degree of initiative; and focused on results.
- Able to manage competing priorities to commercial effect.
- Able to analyze complex situations and formulate structured action plans.
- Accepts responsibility for own and team’s actions and the achievement of intended outcomes.
- Displays resilience and persistence.
- Able to work independently and complete tasks within rigid timelines and on budget.
- Communicates information effectively in a calm, friendly and supportive manner.
- Effective in a team-based environment and in support of team objectives.
- Willing to assist knowledge and skill development of colleagues.
- Available to work on a full-time basis and able to undertake occasional national and international travel.

Knowledge, Skills and Experience

- Relevant commercial tertiary qualification.
- At least 10 Years’ experience in a similar role ideally in the electronics/technology industry.
- Strong commercial acumen.
- Proven numeracy and analytical skills.
- Demonstrated influencing and negotiation skills.
- Strong leadership ability.
- Quantifiable experience in international import supply chain management and distribution.
- Thorough knowledge of domestic warehousing and courier operations.
- Advanced skills in the use of Microsoft Office products.
- Good prioritizing and time management skills.
- High degree of professionalism.
- Cultural sensitivity with good interpersonal skills.
- Strong administrative and organization ability.
- Understanding of ERP & quoting systems.
- Good written and spoken skills in English.

LIMITS OF AUTHORITY

Acts under the direction of the Managing Director (MD). Accepts functional direction from the Financial Director (FD). All other decisions must be in accordance with our client’s policies and procedures; and those of their suppliers and customers.

REPORTS TO: Managing Director (MD)

DIRECT REPORTS: Quoting Coordinator, Quoting Administrator, Logistics Coordinator, Technical Specialist, CAM Engineer & Sales Support Engineer

KEY Result Area (KRA):

- Overall responsibility for the management of the full procurement function and technical compliance.
- Management of the Logistics function
- Build a sustainable culture of continuous improvement in the pre- and post-sale processes and the overall customer experience, through cross-functional collaboration.
- Manage the relationship and deliverables of commercial partners and vendors.
- Lead and direct support staff to ensure the consistent delivery of quality products, on time and on budget.
- Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency; and the overall profitability of the business.

  • Head of Operations

    4 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Description of Company: Our client is a distributor of high-quality home, garden and outdoor products. Job Summary: The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our...

  • Campus Head

    4 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    About the role: The overall purpose of the Campus Head is to lead the key stakeholders and operations at a campus level, by managing the quality of academic delivery, human resources, the total sales process, finance, facilities, and student satisfaction and to market and promote the business. - The role will focus on sales (new business B2B & Government...

  • Head of Operations

    2 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Our client is seeking a Head of Operations to join their team located in Cape Town. The Head of Operations is responsible for overseeing the company's daily operations. This role involves optimising operational workflows to ensure timeous delivery of goods to clients, managing the relationship and effectiveness of our client's outsourced delivery partners...

  • Head of Operations

    1 month ago

    Cape Town, South Africa Jakes Gerwel Fellowship Full time

    The Head of Operations within JGF leads a variety of subordinate roles with a view to supporting the Design, Implementation, Partnerships and Advocacy divisions. The role will develop, maintain and oversee the implementation of JGF's operations policies, frameworks and standards and oversee daily organization operations, manage multiple teams toward maximum...

  • Head of Operations

    4 weeks ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Candidate Requirements: - Experience in Travel, rates and finances is very beneficial! - Over 7 years experience in operations with a strong background in CRM software. Preference for candidates with management experience and a proven track record of launching projects. - Seeking a proactive individual who can independently tackle challenges and develop the...

  • Head of Operations

    5 months ago

    Cape Town, South Africa Initiate international Full time

    The **Head of Operations** is the driving force behind our client’s business's daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Head - Tariffs and Operating Budget Compilation

    4 weeks ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 25.10.2024 REFERENCE NUMBER FIN 100/24 Ext SALARY **TCOE salary**: R 1 227 099 p.a DEPARTMENT Budgets DIRECTORATE FINANCE Head - Tariffs and Operating Budget Compilation **Requirements**: - A relevant three year tertiary qualification, preferably a B.Degree or higher with Financial - or Management Accounting as a major; - 5 - 8...

  • Head of Operations

    1 month ago

    Cape Town, South Africa Jakes Gerwel Fellowship Full time

    **Purpose of Role**: The Head of Operations within JGF leads a variety of subordinate roles with a view to supporting the Design, Implementation, Partnerships and Advocacy divisions. The role will develop, maintain and oversee the implementation of JGF's operations policies, frameworks and standards and oversee daily organization operations, manage multiple...

  • Head of Housekeeping

    24 hours ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Key Responsibilities: - Lead and supervise the housekeeping team, ensuring consistent, high-quality standards of cleanliness, presentation, and hygiene throughout all guest rooms, public areas, and back-of-house spaces. - Develop and implement housekeeping protocols, policies, and procedures to ensure operational efficiency and guest satisfaction. - Monitor...

  • Head: Academic Operations

    5 months ago

    Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Head of Operations

    1 month ago

    Cape Town, Western Cape, South Africa Rory Mackie & Associates Full time

    Job Title: Head of OperationsAt Rory Mackie & Associates, we are seeking a highly skilled and experienced Head of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the company's daily operations, ensuring smooth and efficient processes, and driving business growth.Key Responsibilities:Operations...

  • Head of Operations

    4 weeks ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Head of OperationsInitiate International is seeking a highly skilled and experienced Head of Operations to join our dynamic team. As a key member of our leadership team, you will be responsible for driving the company's operational strategy and ensuring the seamless delivery of our products and services.Key Responsibilities:Product Management: Collaborate...

  • Head of Compliance and Operations

    2 weeks ago

    Cape Town, South Africa C40 Cities Full time

    An exciting opportunity has arisen for a seasoned professional to take on the role of Head of Compliance Operations. This is a senior position within a leading global alternative investment manager, with important responsibilities to maintain and improve upon the integrity and professionalism of their Compliance Operations. As Head of Compliance Operations,...

  • Head of Operations

    4 weeks ago

    Cape Town, Western Cape, South Africa Rory Mackie & Associates Full time

    Job Title: Head of OperationsRory Mackie & Associates is seeking a highly skilled and experienced Head of Operations to join our team. As a key member of our leadership team, you will be responsible for the management of the procurement, logistics, and technical compliance functions of our client.Key Responsibilities:Manage the procurement function, ensuring...

  • Head of Operations

    3 weeks ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Head of OperationsInitiate International is seeking a seasoned professional to lead our operations team. As the Head of Operations, you will be responsible for driving the company's daily operations, ensuring the seamless delivery of exceptional products and services.Key Responsibilities:Product Management: Collaborate with external partners to oversee the...

  • Head of Operations

    1 month ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Head of OperationsInitiate International is seeking a highly skilled and experienced Head of Operations to join our dynamic team. As a key member of our leadership team, you will be responsible for driving the company's operational strategy and ensuring the seamless delivery of our products and services.Key Responsibilities:Product Management: Collaborate...

  • Head of Operations

    2 months ago

    Cape Town, South Africa Initiate International Full time

    The Head of Operations is the driving force behind our client’s business’s daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate...

  • Head of Operations

    3 weeks ago

    Cape Town, South Africa SnapScan Full time

    We are looking for a Head of Operations to uphold the operational excellence of the SnapScan platform. As Head of Operations, you will oversee the Operations, Customer Experience (CX), and Compliance & Onboarding Teams to ensure the smooth running of the SnapScan platform and ensure that our operational backend is robust and secure as we expand our product...

  • Deputy Head: Academic Operations

    5 months ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic Operations **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Head of Retail

    6 days ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Our client is looking for a dynamic and experienced Head of Retail to lead the overall strategy, sales, marketing, profitability, and operations of the retail division. This role requires a strategic thinker who can inspire a diverse team and deliver on financial and operational targets. Responsibilities: - Develop, execute, and update strategic expansion...